As AI tools move quickly from concept to deployment, EMS leaders face practical questions about value, risk and readiness. This series provides clear, applied guidance for chiefs, directors and agency leaders on how to evaluate and implement AI to support clinical care, reduce documentation burden, improve decision-making, streamline operations and simplify workforce management.
From NEMSAC fallout to WHO recognition, Kupas unpacks the moments that defined his presidency — and previews how the annual meeting will push EMS forward
SPOTLIGHT ON AI
From suspended Medicare funding to unchecked artificial intelligence, unpacking the issues threatening the system
LEADERSHIP INSIGHTS
Responding to the hospital parking lot costs time, resources – and patients’ money
When the people in the front of the ambulance clash, here’s how to get them back on the right road
Ignoring the telltale signs of a problem will not boost public trust
People are the cornerstone of your organization — for good or for bad
There are a number of questions related to your customers and competitors that indicate whether you have moved beyond simple awareness
Constructive criticism is less sexy, but more meaningful
Whether you are a current leader or are just ready to leave the truck, these characteristics will help propel your career forward
Remember that you are not only gambling with your own livelihood, you may be gambling with the very lives you are supposed to protect
It’s the people in the community who suffers