As AI tools move quickly from concept to deployment, EMS leaders face practical questions about value, risk and readiness. This series provides clear, applied guidance for chiefs, directors and agency leaders on how to evaluate and implement AI to support clinical care, reduce documentation burden, improve decision-making, streamline operations and simplify workforce management.
Commissioner Lillian Bonsignore on recognizing EMS as an essential service with the funding and career pathways to match
SPOTLIGHT ON AI
Closing out the year with a rapid-fire look at what frontline providers are really saying — from spinal immobilization, to swiping through microlearning
LEADERSHIP INSIGHTS
Manipulating 911 responses to favor one ambulance provider puts reputations — and patients — at risk
Organizations can benefit from an experienced medic working for them on the side, but it takes special handling
Dealing with a disrespectful doctor made for an awkward situation on a recent medical call
Patient survival rate is improving, but ambulance crashes are too often creating new patients
Train your staff on reasonable use of force to avoid legal and moral problems
Trusting your staff is a big component of building productive teams
As an EMS leader you need to balance confidence and arrogance or your leadership will sink
Changes at the intersection of public safety and health care mean EMS providers must adapt – and quickly
The time to change policies and procedures is when analysis shows a need, not in the heat of the moment