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HIGHLIGHTS
Despite the best efforts of EMS providers, gaps persist – learn what goes into them and what you can do about them.
Learn strategies to provide for high-quality operations, while minimizing resource use through sound systems, process engineering and leveraging technology
A firsthand perspective on COVID-19 in EMS and fire and how data can help shape your agency’s response
With turnover among EMS hovering at 25% per year and costing more than $7700 per paramedic, data-driven strategies can help you improve employee retention.
EMS SOFTWARE, DATA & MORE
As news of Lt. Alison Russo-Elling’s death spread, people took to social media to express their condolences
In this episode, host Chris Cebollero is joined by guest host Mike Touchstone, past president of NEMSMA, to talk about the foundations of professionalism
Unprovoked killing of Lt. Alison Russo-Elling is a tragic reminder that EMS providers are putting their lives at risk for choosing to serve their community
“I needed to help them. I needed to make sure that our people were good and we could take care of these people, and that’s why I chose to stay.”
CAL FIRE Captain Chris Wetzel and his treating mental health provider detail his road from defeat to appreciation in the aftermath of tragedy
About the Sponsor: ESO
ESO is dedicated to improving the health and safety of communities through data-driven insights by offering an integrated suite of software products for EMS agencies, fire departments, and hospitals that transform how first responders collect, share, report, and analyze critical information.

With tools designed to enhance workflow, our EMS software empowers agencies to optimize prehospital patient care and operations, leading to better treatment decisions across the continuum of care.

See how ESO can streamline your agency’s processes by visiting www.eso.com/ems/.