911 and Dispatch
Explore our comprehensive collection of articles on 911 and Dispatch, designed to support the EMS workforce in optimizing emergency response. This directory covers essential topics such as call handling, communication protocols, and technology advancements in dispatch centers. Understanding the role of 911 and Dispatch in emergency services is crucial for effective operations. Additionally, you may find insights into related topics like EMS communication systems, which further enhance your team’s efficiency. Stay informed and improve your emergency response strategies with these valuable resources.
Harness a passion for care to identify improvement opportunities in clinical specialty areas and propose change
Lee County EMS conducted a short survey of EMS leaders to determine if code words or plain language are used to request police to an unsafe EMS incident
A firefighter relates her experiences responding to Hurricane Michael in southwest Georgia
Capt. Jason Brady, who oversees the MetroCom unit, said dispatchers are a critical link between residents and emergency responders
Footage shows paramedics calling for help as near-constant shots ring out New Year’s Eve, waiting 1 hour before tow truck arrives
A high-profile murder and suicide earlier this year highlighted concern among police officials that emergency responders could be dispatched to wrong street addresses
You’d better get out your handkerchief: an old EMS tradition is fading fast
I agree that something has to be done — most of us experience many runs where our services are not needed
County officials, union leaders meet with developer behind new $6.6 million computer-aided dispatch software
Investigators have learned that the 18-foot Precision sailboat capsized when a strong gust of wind hit the area
Jim Riley, 51, was working on a roofing job with co-worker Lynn Shull when he suddenly collapsed
The new system will be the most sophisticated in the state when completed
The crash killed helicopter pilot Tiffany Hanna and injured student pilot Scott Puillandre
Police, firefighters complain new system is dangerous
Man was shot by a state tropper after a standoff with police at the Piscataquis County Fairgrounds
Verizon sent the alert to customers in Middlesex, Monmouth and Ocean counties, warning of a “civil emergency” and telling people to “take shelter now”
Defendant: No 911 call because of previous slow response times
Congress must decide between a fiscally irresponsible 20th-century model of dedicated, expensive public-safety networks that become rapidly obsolete or a 21st-century model of cost-effective public-private, shared infrastructure
Dispatchers often get frantic calls from people living the worst day of their life or from officers in a potentially violent situation
The current 911 system was built in the 1970s based on landline telephone networks
Report provides recommendations toward adoption, application of long-term evolution (LTE) wireless broadband technology for public safety
“Any teenager with a smartphone has better technology than our first responders”
Old policy sent fire truck to “low-priority calls” to decide whether ambulance was needed; new policy allows first responders to call for ambulance to be sent ahead
To a public official, few concepts related to EMS/public safety are as emotionally charged as response times.
Nationwide EAS Test was plagued by crosstalk, static, crackling and dead air
The first-ever national alert will last about 30 seconds and start Wednesday at 2 p.m.
The case highlights what critics call a serious problem with the city’s new emergency dispatch system
Auditor Leslie Ward said Tuesday the damage done by that delay is only compounded by delays further in the process of dispatching responders
One critical tool continues to elude us: a nationwide interoperable communications network for our first responders
Funding will help put a new internationally recognized dispatch system in place
An Elmwood Park 911 dispatcher talked a desperate father through CPR after his 3-week-old daughter stopped breathing
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- ‘We need to call 911’: The day I didn’t die
- Arizona fire, EMS dept. launches new dispatch system for nonemergent callers
- NY dispatch centers receive grants
- EMS, 911 agencies receive $38M to enhance emergency response and highway safety efforts
- Final rules announced for federal 911 upgrade grant program