911 and Dispatch
Explore our comprehensive collection of articles on 911 and Dispatch, designed to support the EMS workforce in optimizing emergency response. This directory covers essential topics such as call handling, communication protocols, and technology advancements in dispatch centers. Understanding the role of 911 and Dispatch in emergency services is crucial for effective operations. Additionally, you may find insights into related topics like EMS communication systems, which further enhance your team’s efficiency. Stay informed and improve your emergency response strategies with these valuable resources.
From flaming spiders to a girl stuck in a tailpipe, this year first responders dealt with several incidents you just can’t make up
A 911 communications center displays a lifesaver ring as a visual reminder of the purposeful work dispatchers do for their communities
Congresswoman Norma Torres, who previously worked as a 911 operator, wants to upgrade the status of 911 operators from clerical workers to first responders
Report provides recommendations toward adoption, application of long-term evolution (LTE) wireless broadband technology for public safety
“Any teenager with a smartphone has better technology than our first responders”
Old policy sent fire truck to “low-priority calls” to decide whether ambulance was needed; new policy allows first responders to call for ambulance to be sent ahead
To a public official, few concepts related to EMS/public safety are as emotionally charged as response times.
Nationwide EAS Test was plagued by crosstalk, static, crackling and dead air
The first-ever national alert will last about 30 seconds and start Wednesday at 2 p.m.
The case highlights what critics call a serious problem with the city’s new emergency dispatch system
Auditor Leslie Ward said Tuesday the damage done by that delay is only compounded by delays further in the process of dispatching responders
One critical tool continues to elude us: a nationwide interoperable communications network for our first responders
Funding will help put a new internationally recognized dispatch system in place
An Elmwood Park 911 dispatcher talked a desperate father through CPR after his 3-week-old daughter stopped breathing
A delay in answering calls to transport patients has brought about a new strategy for volunteer agencies
L.A. is in the process of implementing the Los Angeles Regional Interoperable Communications System
The radio network, a joint project by the county of Los Angeles, 81 cities in the county, the Los Angeles Unified School District and UCLA, has been in the works since the 9-11 attacks
The report details missteps by city authorities following 52-year-old Raymond Zack’s decision to wade into the shallow waters off Crown Beach on Memorial Day
The development of mobile medical devices with internet connectivity is about to have a huge impact on EMS
Investigators are considering the possibility that 62-year-old Bruce Madiar died after being stung while dislodging a nest of bees or wasps from under his roof’s overhang
Here’s a look at the top-rated Fire-EMS apps, many of which were created by first responders
As the newest wireless technology rolls out, it’s a good time to take look at what has been, where we are today, and what might coming down the pike for tomorrow
Heroic 7-year-old Drew Champagnie kept his cool yesterday morning when his sickly mom suffered a frightening seizure
Allison Gootee did not dispatch cruisers to the scene of the crash for more than an hour after she received the call
The nine-county Bay Area relies on a spotty web of untested emergency systems and no way of knowing how — or if — it will work
A National Preparedness Group report concludes that the recommendation that a nationwide broadband network for emergency responders be created “continues to languish”
Guidelines sought after after gaps in ambulance response times led to concerns for public safety
