911 and Dispatch
Explore our comprehensive collection of articles on 911 and Dispatch, designed to support the EMS workforce in optimizing emergency response. This directory covers essential topics such as call handling, communication protocols, and technology advancements in dispatch centers. Understanding the role of 911 and Dispatch in emergency services is crucial for effective operations. Additionally, you may find insights into related topics like EMS communication systems, which further enhance your team’s efficiency. Stay informed and improve your emergency response strategies with these valuable resources.
APCO’s Voices Behind the Incident seminar brought together dispatchers that responded to the 2017 Las Vegas Shooting to talk about their experiences and share insights
Speakers from FirstNet Authority and FirstNET at AT&T presented how the national public safety broadband network works, who can use it and four key local agency operational takeaways
Policies, training and practice changes resulted in faster response time, penalty savings and improved morale across EMTs, paramedics and EMS leadership
Participant in ‘active shooter’ simulation mistakenly called 911 instead of designated training dispatch phone number
Girl’s wound was still bleeding after doctors used staples to try to close gash on her head
While federal and state investigators continue to examine the fire’s cause, the county is once again coming under blistering criticism for its much-maligned telephone emergency notification system
Planned updates allow for emergency texts, video calls
Patient asked nurse over phone, ‘What would happen if I died during that time?’ and he told her to ‘give us a call before you do’
‘Yellow Dot’ on vehicle’s rear window tells responders that package in glove box contains driver’s information
Last month a test alert about an escaped inmate was inadvertently sent not just to a small test group, but to 30,000 households
The new Emergency Medical Dispatch system allows dispatchers to give life-saving information on 911 calls as paramedics are dispatched simultaneously
Future goal is to offload all patients in 30 minutes or less 100 percent of the time
If signed by Gov. Brown, the bill would require a court order for agencies to purposely disrupt telephone service
‘It’s important to the citizens to have reliable equipment in the dispatch center so we don’t have system failure’
Subscription-based social media tool is being tested in 5 major cities
Police arrested 67-year-old man after he allegedly called emergency dispatchers at least 9 times Saturday
The 18-month project will establish ‘the ability to seamlessly roam from public safety networks’
Recent cases of a seizure victim being left unattended for nearly half an hour and a gunshot victim waiting 20 minutes for assistance were both due to 911 dispatchers recording incorrect addresses
Couple radio jam with difficulty of tracking signals, and the result is frustrating, maddening situation that will be very difficult to resolve
System would link county’s first responders and is a step to comply with P25 standards
Radio transmissions by emergency workers were intentionally jammed, delaying arrival of ambulances
‘The county is going to be more than sufficiently covered - especially compared to what we have now.’
Last year, 911 hang ups and misdials accounted for about 8 percent of 911 calls
Hope to learn from Olympic emergency staff regarding using the same frequency for all first responders
Initiative will provide emergency responders with better data about their calls
Scene calls can be chaotic, especially when multiple agencies are involved
Correcting inefficiencies reduced average ambulance dispatch time, led to significant improvement in survival rates among out-of-hospital cardiac arrest victims
Call takers responded to wave upon wave of 911 calls for help from massacre during ‘Batman’ film
Questions have been raised about how long it took for emergency medical crews to arrive at scene
The interference that delayed the response of additional paramedics and four ambulances is under investigation by the FCC
2.5-hour journey to hospital means she was ‘not the first and will not be the last’ to die this way, friend says
Chief: Ambulance was sent 1 minute, 20 seconds after 911 call, but police put boy in squad car and halted EMS
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