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Fitch & Associates

The Leadership Edge

For more than three decades, the Fitch & Associates team of consultants has provided customized solutions to the complex challenges faced by public safety organizations of all types and sizes. From system design and competitive procurements to technology upgrades and comprehensive consulting services, Fitch & Associates helps communities ensure their emergency services are both effective and sustainable. For ideas to help your agency improve performance in the face of rising costs, call 888-431-2600 or visit www.fitchassoc.com.

LATEST ARTICLES
Paramedic Chief
Leadership pitfall: Why it is critical not to under communicate
As a leader you’re constantly being scrutinized, and a quick weekly email can help ensure you’re communicating what you intend
July 23, 2014 11:26 AM
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Fitch & Associates
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EMS expert Steven Knight joins Fitch & Associates
He brings more than 25 years of fire and EMS experience to the firm
July 02, 2014 09:39 AM
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Fitch & Associates
How cross-functional communication leads to agility
Being alert to “communication ischemia” is like watching a heart attack evolve; sometimes it’s dramatic, but more often, seemingly insignificant warning signs occur
October 10, 2013 08:32 AM
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Fitch & Associates
How deep insight into customers and competitors creates an edge
There are a number of questions related to your customers and competitors that indicate whether you have moved beyond simple awareness
August 26, 2013 09:50 AM
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Fitch & Associates
Factors that impact your EMS future
An agile organization is alert to internal and external factors, opportunities and challenges
July 30, 2013 04:00 AM
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Fitch & Associates
How to update technology at your agency
The process should start with asking three fundamental questions
November 27, 2012 10:16 AM
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Fitch & Associates
EMS Management
How to explain UHU from UFOs to your city manager
EMS unit hour utilization is always calculated as the number of transports divided by the total number of unit hours in the measurement interval
November 08, 2012 06:11 AM
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Fitch & Associates
Top 5 ways to improve EMS billing collection rates
Follow these 5 steps, and maintain high documentation standards to increase your collection rates
April 10, 2012 07:42 AM
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Fitch & Associates
What should an EMS agency expect from its medical director
Getting the most from your medical director is largely up to you — probably more than you realize
February 16, 2012 08:48 AM
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Fitch & Associates
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Paramedic Chief
9 media tips for EMS leaders
Your goal is to use this powerful ally to get your message out
January 26, 2012 07:34 AM
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