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10 questions to ask before adopting new EMS technologies (tipsheet)

Use these 10 questions to vet any tool before you commit

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The right questions matter before you commit. Download the tipsheet for guidance on what to vet.

Your network decisions are patient-care decisions.

New EMS technology is only as good as the network that carries it. When service degrades, vitals don’t reach the ED, handoffs slip, and crews fall back on workarounds. In a major EMS1 survey of frontline EMS professionals, 49% said they’ve experienced cellular failures or degraded service at least sometimes, and 59% reported coverage gaps in rural areas. A tool that works at the station but fails at the scene adds cost without improving care.

That’s why the right questions matter before you commit. This tipsheet from T-Mobile walks you through what to vet: the clinical problem you’re solving; rural and disaster performance; integration with CAD, ePCR and hospital systems; cybersecurity, failover and uptime; training; and how you’ll measure success. Learn why each question matters and what to do about them.

Connectivity is often decided by default: an auto-renewed contract, a year-end budget scramble or a rollout nobody tested on the network. The sheet also helps you track the three clocks that drive your timeline (budget cycles, contract renewals, and technology rollouts) and includes a six-point self-check to show where your agency stands. Download it and keep your decisions on your timeline.

Click here to download the tipsheet.

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John Erich is a career writer and editor with more than two decades of experience in emergency services media, currently serving as a project lead for branded content with Lexipol Media Group.