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HIGHLIGHTS
Despite the best efforts of EMS providers, gaps persist – learn what goes into them and what you can do about them.
Learn strategies to provide for high-quality operations, while minimizing resource use through sound systems, process engineering and leveraging technology
A firsthand perspective on COVID-19 in EMS and fire and how data can help shape your agency’s response
With turnover among EMS hovering at 25% per year and costing more than $7700 per paramedic, data-driven strategies can help you improve employee retention.
EMS SOFTWARE, DATA & MORE
Police officers, arriving before EMS, can make the most impact on patient survival by assessing and treating life threats
Regardless of position, EMS providers can still deal with feelings of inadequacy, rejection and isolation; finding internal fulfillment is a must
What first responders need to know about the likelihood of side effects from the vaccine vs. the virus, plus new infection rates
The impact COVID-19 had, and didn’t have, the changes we’re embracing and the change providers want to see
Focus your cybersecurity investment on initiatives that create more effort for the attacker
Our co-hosts welcome New Castle County EMS Division Chief Mark Logemann who details how his agency created an internal program for recruiting and training paramedics
About the Sponsor: ESO
ESO is dedicated to improving the health and safety of communities through data-driven insights by offering an integrated suite of software products for EMS agencies, fire departments, and hospitals that transform how first responders collect, share, report, and analyze critical information.

With tools designed to enhance workflow, our EMS software empowers agencies to optimize prehospital patient care and operations, leading to better treatment decisions across the continuum of care.

See how ESO can streamline your agency’s processes by visiting www.eso.com/ems/.