911 and Dispatch
Explore our comprehensive collection of articles on 911 and Dispatch, designed to support the EMS workforce in optimizing emergency response. This directory covers essential topics such as call handling, communication protocols, and technology advancements in dispatch centers. Understanding the role of 911 and Dispatch in emergency services is crucial for effective operations. Additionally, you may find insights into related topics like EMS communication systems, which further enhance your team’s efficiency. Stay informed and improve your emergency response strategies with these valuable resources.
From the first introduction in 1876 to present, EMS communications have evolved greatly. What are some of the most important milestones in dispatch history?
The advent of computer-aided dispatch (CAD) allowed EMS to improve response times and communication with the public. Technology continues to improve, making CAD more comprehensive and first responders more effective.
Now prehospital providers can give patient health information and transport updates in real time
Once on the highway, it can be difficult to find the accident because responders are often given inaccurate information
Officials attribute the decline in response times to a major increase in call volumes that has not been matched by an increase in staff
Franklin County began the project to improve communications in 2003
Screams can be heard in the background as one male caller calmly tells another man, “We got help coming”
Yearly 911 communications costs in Yadkin County are about $20 a resident, the highest rate when compared with 17 other local counties
Solicitor General issued the warning with emergency services stretched to capacity
Fire departments and EMS agencies across New York and New Jersey sent ambulances to the city
Company says the announced split of Motorola Mobility from Motorola Inc. means improved research and development and better products for the public safety market
The program, called Santa on the Air, is intended to lessen the impact of an emergency on a child during the holidays
Cell phone coverage has been a chronic problem in the area for many years — and a ‘perfect storm’ of bad circumstances could prove life-threatening to somebody
The Project Lifesaver program is a national effort to help recover people of “diminished capacity” who may have wandered off and gotten lost
Dispatcher fired for failing to send help to a crash victim who was found dead hours later is getting her job back, along with a year’s back pay
Leaders want new revenue source from the state to help balance a multimillion-dollar operational deficit for its emergency call center and a $14 M upgrade to the system
The London Ambulance Service said that on Thursday 999 calls had risen by 13% in the last two days compared to the same days last week
Metro 911 officials want to raise the county 911 fee by 66 cents a month for residents
The first ambulance was mistakenly dispatched to the address in East Hampton — which turned out to be an empty lot
City spent approximately $14 million on the new radio system
The court heard that Norman Summerfield had a number of health issues, many relating to his alcoholism, but he didn’t require police or paramedics at the time of the calls
Residents can log onto the Smart911 website and supply whatever information they consider necessary for a possible emergency
The practice, known as ‘ramping’ means paramedics are tied up at hospitals and not able to respond to calls
Some Orchard Park police and residents are questioning the move, which they believe will add to response time
Demonstration is a significant milestone in the development of LTE for public safety
Amy Gerrard was able to talk calmly to an operator after her mother collapsed with a seizure at their home
A secret memo reveals they have been told by bosses not to try to rescue victims from car crashes or fires if they arrive at call-outs before the temporary crews
A draft deal calls for Dunwoody to pay $1.2 million a year for three years for the center, called ChatComm, to handle its emergency calls
The suit claims Comcast was unable to provide dispatchers with the victim’s address
Michelle Lopez says she was subjected to a hostile work environment and sexual harassment at the 911 Emergency Call Center
Authorities say it will provide police, firefighters and other authorized officials with electronic eyes in the event of major emergencies