AdvanceDispatch™ by MedaPoint is the first and only web-based dispatch system to achieve Platinum certification and integration with Priority Dispatch’s ProQA Paramount product.
Austin, TX - The integration of ProQA Paramount and AdvanceDispatch™ technology optimizes real-time technology, allowing for the most efficient and direct dispatch communication. “The disruptive innovation created by combining widely used ProQA technology and the AdvanceDispatch real-time solution will further break down the barriers of web-based communication,” says John Dadey, CEO and founder of MedaPoint. AdvanceDispatch™ is able to leverage key components of ProQA Paramount including, but not limited to:
• Key question sorting/filtering
• Key questions in a bulleted format (each question on its own line rather than being limited to a paragraph format)
• Passing of HAZMAT, CBRN, and Severe Respiratory Infection (SRI) symptoms/data for responders awareness
• Short answer text
• Pertinent alerting of the dispatcher to keep them apprised of the status of the call
• Pre-alerting for agencies that send units at the end of case entry rather than waiting for the dispatch point
These features allow for the quick and effective evaluation of the severity of a situation, enabling dispatchers to make the most informed decisions. AdvanceDispatch™ can capture any and all custom data from ProQA that the customer requires. “The development team at MedaPoint has done a great job of incorporating our comprehensive systems technology to complement the real-time technology of their products,” says Brett Williams, Priority Dispatch’s CAD Liaison and Implementation Specialist.
About MedaPoint
Based in Austin, TX, MedaPoint, Inc. is a leading provider of cutting-edge, web-based software solutions for the pre-hospital market. MedaPoint’s flagship products, AdvanceClaim™ and AdvanceDispatch™, revolutionized the industry by making efficient, state-of-the art technology affordable and accessible. The MedaPoint Software-as-a-Service currently supports more than 200 private and municipal emergency medical services providers.
About Priority Dispatch
Priority Dispatch Corp.™ is a unique research company. While others have attempted to provide products and training for emergency calltaking centers, it is the only one that has used a comprehensive systems approach. In use for more than 30 years, the company’s Medical Priority Dispatch System™ undergoes frequent and substantial updates as do the Fire Priority Dispatch System™ and Police Priority Dispatch System™ released in the early 2000s. ProQA® dispatch software processes over 65 million calls per year around the world, covering a population of more than 308 million.