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Your services are mission-critical to the people who depend on you, with no room for error. At AIM, we view our software and services the same way. When you partner with AIM, you can be confident you’ll enjoy an unparalleled service experience, delivered by people who are as deeply committed to your long-term success as you are. 

From turnkey billing services that take the burden off your shoulders, to billing, dispatch, and ePCR software that improves accuracy and speeds reimbursement, pick and choose from our trusted solutions to help your EMS agency thrive in this challenging market.

AIM understands that your EMS business is under greater pressure than ever to do more with less. So we’ve designed our dispatch/PCR/billing software and turnkey billing services to provide the greatest value for your business. 

Understanding your EMS business is our business. With industry-leading service and support, we’re a company of professionals with deep expertise in your industry, and we apply that experience to delivering software and services that meet the unique needs of EMS companies.   

Crestline Ambulances is a global leader in ambulance and specialty vehicle manufacturing. Since 1975, Crestline continues to inspire industry standards through its commitment to continuous improvement and quality products. Best known for its brand promise, Crestline produces safe and durable ambulances at an affordable price. Their value-based product is reliable and loaded with exclusive standard features, including its industry leading Lifetime Paint Warranty and Lifetime Structural Warranty. Learn more about Crestline at CrestlineAmbulances.com.

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Heroes brings active bystandership training and culture change to corrections. Active bystandership training is the best way to equip your personnel with the knowledge and practical skills to fulfill their legal and ethical duty to intervene. It is an expression of integrity, courage, and loyalty and works to create a healthy agency culture. Heroes is an accelerator for cultural change and supports an agency culture that expects, accepts, and celebrates peer intervention to prevent or stop unnecessary harm. With Heroes, peer intervention is leveraged to reduce mistakes, prevent misconduct and promote employee wellness. Our training facilitates the mind-set shift needed to put skills into action. We are committed to implementation that aligns with our values of quality delivery and sustainable practices. In addition to providing customized active bystandership training, Heroes further supports with upfront communication, leadership readiness and robust pre & post-training agency support. These intentional strategies ensure greater transfer of learning and culture change for active bystandership as a normal and expected practice.

Ambra is the leading AI built exclusively for EMS workflows. Our solution delivers voice-powered documentation for EMS crews to produce clean, defensible PCRs without lifting a finger. Then, our assistive AI produces billing-ready claims that reduce denials, win appeals and seize up to 20% more insurance revenue back for EMS agencies. We are built on responsible EMS principles and are 100% HIPAA compliant.

Our business exists to convert your denials into dollars.

The National EMS Management Association (NEMSMA) is a professional organization committed to advancing excellence in EMS leadership and management nationwide. Dedicated to the discovery, development, and promotion of best practices, NEMSMA supports EMS leaders across all system models, organizational structures, and agency affiliations. Inclusivity is central to our mission—leaders and managers are welcomed regardless of agency size, ownership, philosophy, or corporate structure.

Whether you serve in fire-based, public, private, hospital-based, third service, military, or law enforcement–affiliated EMS—oroperatein rural, suburban, or urban environments—NEMSMA provides a unified professional home. We are the only national association solely focused on elevating EMS management and leadership.

Membership in NEMSMA offers continuous opportunities to learn from a diverse network of experienced EMS executives who face the same operational challenges every day, including staffing, budgeting, deployment strategies, response performance, fleet management, and medical direction. Members are encouraged to share real-world experiences and hard-earned lessons whilebenefitingfrom meaningful peer-to-peer feedback.

Our goal is to serve as a trusted national resource for knowledge, insight, and experience for all EMS managers. Together, we are committed to moving beyond unproductive debates about system models andinsteadlearning collectively to strengthen EMS leadership across the country.

Working with EMS agencies since 2004, eSchedule is easy-to-use, customizable online workforce management software. Consistently rated 5-stars for customer support, eSchedule is the ideal solution for large career departments as well as smaller volunteer agencies.

Features include Scheduling, Timekeeping, Training Records, and overall workforce management including online forms / check sheets, vehicle maintenance tracking and more.

eSchedule offers all the tools you need to be successful and save time including group e-mail & text messaging, automatic shift notifications, PTO/time off tracking and payroll software integration.

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V.E. Ralph was established in 1946 by Vernon E. Ralph as an oxygen delivery service, serving hospitals, homecare patients, and rescue squads. Over the years, we have evolved into a leading distributor of emergency medical equipment and supplies. Continuously owned and managed by the Ralph family, we work daily to take care of our customers’ needs with honesty, integrity, and reliability.

FR Conversions is a top provider of innovative solutions in the second-stage vehicle manufacturing industry. Since 2011, the company has enabled tens of billions of miles of affordable and reliable medical transportation across commercial, secure transport, mobility and ambulance segments. With a vertically-integrated manufacturing model, FR efficiently produces durable, high-value conversions that passengers can depend on.

Rowland Emergency is North America’s leading custom EMS solutions provider, delivering innovative emergency medical and emergency response vehicle solutions for over 65 years. As an authorized Stryker distributor in Canada, we offer industry-leading pre-hospital transport equipment alongside our extensive line of custom-fabricated products including specialized cot mounts, vehicle storage systems, and critical care equipment mounting solutions. Our comprehensive services encompass complete vehicle upfitting, from initial design consultation through final installation, ensuring every emergency response vehicle is optimized for both patient care and paramedic safety. With three generations of family ownership and an unwavering commitment to quality, Rowland Emergency continues to develop cutting-edge in-house solutions that help EMS professionals work better and smarter while never settling for the status quo.