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On-Demand Webinar: EMS Mid-Year Benchmarks: COVID-19, Stroke Assessment, Bystander CPR, and More

Data collected throughout the first half of the year help agencies and departments improve performance and service

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Sponsored by ESO

Register to view the on-demand webinar

Each year, ESO releases the EMS Index and Mid-Year Update. The 2021 ESO EMS Index: Mid-Year Update is based on data captured in ESO Electronic Health Record (EHR) from more than 2,000 agencies and departments across the country and represents 4.6 million 911 calls (out of 5.6 million total calls) between January 1, 2021 – June 30, 2021.

During this webinar, Remle Crowe, PhD, NREMT, Antonio Fernandez, PhD, NRP, and Brent Myers, MD, MPH will discuss their findings in the 2021 ESO EMS Index: Mid-Year Update. Not only will they speak to the data collected, but with each metric they give recommendations for EMS agencies and fire departments looking to improve their performance and service.

Some of the metrics to be discussed include:

  • Documented Stroke Assessment Completion Rate
  • Ketamine Administration with Patient Weight Recorded
  • COVID-19 and ILI Impressions
  • Bystander CPR

What would you like to see in the next ESO EMS Index? Join us and let us know what data points you’re most interested in seeing.

Register now to view the on-demand webinar



Remle Crowe, PhD, NREMT

Dr. Crowe is an expert in using data to power quality improvement and research initiatives in EMS. From truck clutches to clinical care, she has shown how improvement in science and sound research methodology work to solve problems across fields. As an EMT with a passion for advancing EMS, she earned her PhD in epidemiology and has authored numerous peer-reviewed publications. Now, as a research scientist at ESO, Dr. Crowe routinely uses data to improve community health and safety.


Antonio Fernandez, PhD, NRP

Dr. Fernandez is a research scientist at ESO. He has been a nationally certified paramedic for over 15 years. In 2010, Dr. Fernandez completed the NREMT EMS Research Fellowship and earned his doctorate in Epidemiology at The Ohio State University. Before he came to ESO, Dr. Fernandez worked on state repository EMS research as Research Director for the EMS Performance Improvement Center at UNC-Chapel Hill.


Brent Myers, MD, MPH

Brent Myers, MD, MPH, FACEP, FAEMS, is an internationally recognized EMS expert, particularly related to systems of care, performance improvement and population management. In his role at ESO, he is responsible for fostering a culture of medical rigor and practical application in developing ESO software and services, leading the research and performance initiative, and applying medical expertise and scientific rigor to support customers. He served as co-editor of the second edition of “Emergency Medical Services: Clinical Practice and Systems Oversight.” He serves on the editorial board of numerous peer-reviewed journals, has several peer-reviewed publications, and has provided lectures in locations around the world.

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