Gwinnett County announces Contract with Digitech for EMS Billing Services

EMS billing services contract means increased efficiency for Gwinnett County

Briarcliff Manor, NYGwinnett County, Georgia, released its 2012 annual contracts list, naming Digitech Computer, Inc. as the recipient of the award for Ambulance Billing Services for the Gwinnett County Fire and Emergency Services.  The contract is for a one year term with four additional one year renewal options. Gwinnett County, located in Northeast Metro Atlanta, is one of the fastest growing metropolitan areas in the US, and is projected to have a population of more than 860,000 residents by 2015. County officials, aware of growing needs for emergency transport services, were seeking a more effective billing solution that could integrate efficiently with the county’s existing electronic patient care reporting system and scale up easily with the county’s anticipated growth. Digitech won the contract against the bids of eight other competitors, including some of the largest service providers in the EMS billing industry.

Chief Bill Myers of the Gwinnett County Department of Fire and Emergency Services noted that he looks forward to improved efficiency in claims processing. “Digitech impressed us with a comprehensive approach to our particular needs and requirements,” he said, “We expect that understanding will translate into greatly improved efficiency for our ambulance billing.”

“Quality of patient care, accuracy and security of patient records, and efficient handling of claims are all very important to Gwinnett,” commented Assistant Chief Dan Hansen, the Department’s Director of Business Services. “We look forward to seeing continued improvements in each of these critical areas.”

Digitech's highly trained EMS billing services team relieves the client of day-to-day ambulance billing responsibilities, providing more freedom for them to run their operations. The Company has been offering technology and billing services to the medical transportation industry since 1984.

Mark Schiowitz, President of Digitech Computer Inc., said in response to the announcement, “We are pleased that we can support Gwinnett County Fire and Emergency Services with a dedicated EMS billing solution.  We can help ensure that Gwinnett’s firefighters, EMTs, and paramedics will be able to focus more time and attention on the things they do best – responding to emergencies and providing quality patient care – while we handle the administrative duties and improve revenue from collections.”

About Digitech
Digitech Computer, Inc. has been providing advanced dispatching and billing software to the medical transportation industry since 1984. The Digitech team includes veterans of the ambulance industry, technical experts, software developers, and billing service professionals.

About Chief Bill Myers
Chief Myers is a 29-year veteran of the Gwinnett County Department of Fire and Emergency Services, beginning his career there as a firefighter in 1983 after serving in the US Navy. Myers attended the first paramedic training program ever offered by Gwinnett and has actively participated in Emergency Medical Services ever since. Chief Myers graduated from the National Fire Academy’s Executive Fire Officer training program.

About Assistant Chief Dan Hansen
Assistant Chief Hansen worked his way up through the ranks of the Gwinnett County Department of Fire and Emergency Services, ultimately being named Assistant Fire Chief in 2010. Under his leadership, the Business Services Division has kept a step ahead of the rapid pace of change and growth in the Department. Assistant Chief Hansen also serves as a member of the Health and Safety Committee.

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