Date: Wednesday, June 3
Time: 12 p.m. ET | 11 a.m. CT | 9 a.m. PT
Register now using the “Register for this EMS1 Webinar” box on this page!
Can’t make the date? Register anyway and we’ll send you a recording after the event. *
Accurate, complete documentation is essential — but time-consuming data entry and last-minute documentation errors can slow down EMS crews and create unnecessary rework for CQI teams. Join us for an in-depth look at AI Assist, showcasing how AI Assist: Data Capture and AI Assist: CQI Check work together to support faster, more confident ePCR completion without sacrificing quality or compliance.
In this webinar, ImageTrend Sales Engineer Troy Lachinski will demonstrate how AI Assist streamlines documentation throughout the entire ePCR workflow. You’ll see how crews can use voice dictation and image-to-text technology with AI Assist: Data Capture to quickly capture patient demographics, IDs, vitals and medications in the field — reducing time spent on manual data entry. You’ll also see how AI Assist: CQI Check reviews an ePCR before submission, identifying potential errors, contradictions, missing fields and narrative issues while providers still have the opportunity to make corrections.
Joining Troy will be ImageTrend customer Bob Snell, Deputy Chief of Operations (EMS) for St. Johns County Fire Rescue, who will share real-life insights into how his agency is using AI Assist today. He will discuss the practical impact AI Assist has had on provider workflows and documentation quality — offering a frontline perspective on how AI can support both operational efficiency and clinical accountability.
You’ll hear how this combined approach reduces routine documentation issues for CQI teams, allowing reviewers to focus on cases that require human judgment. This webinar will include live demonstrations.
You will learn:
- How AI Assist: Data Capture uses voice dictation and image-to-text technology to accelerate ePCR documentation.
- Methods to convert IDs, facesheets and medication labels into structured data instantly.
- How AI Assist: CQI Check reviews an ePCR before submission to surface missing fields, contradictions and narrative quality concerns.
- Ways that real-time, actionable feedback helps providers submit more confident and compliant reports the first time.
- The process of AI Assist reducing post-submission rework and easing the manual review burden for CQI teams.
WHO SHOULD ATTEND:
- Paramedics
- EMTs
- EMS supervisors
- EMS documentation / Compliance officers
- EMS training officers
- EMS quality assurance (QA) specialists
- EMS data analysts
* Please note the Q and A portion of the webinar will only be available for live event attendees.
MEET THE SPEAKER:
Troy Lachinski has a wealth of experience in both product management and emergency services. With more than 28 years in software product management, particularly at ImageTrend, Troy has a deep understanding of the needs of EMS and fire departments, both from a technical and operational perspective. He has also served as a paid-on-call member of the East Bethel, MN Fire Department, since 2005. As a Sales Engineer at ImageTrend, Troy leverages his deep understanding of customer needs and product value to deliver solution-focused software. With a strong customer-centric approach, he works to eliminate pain points and ensure each solution directly enhances the user experience. Troy continues to play a key role in bridging the gap between software development and customer outcomes, driving the creation of a seamless, end-to-end platform.
Deputy Chief Bob Snell is a senior EMS executive with more than two decades of progressive fire rescue and EMS leadership. As Deputy Operations Chief for St. Johns County Fire Rescue, he oversees the EMS division and the delivery of EMS care for nearly 500 field personnel. He directly supervises the Continuous Quality Improvement (CQI) team and works closely with the Medical Director to shape clinical policies, protocols and performance improvement, bringing a practical, frontline perspective on documentation quality, CQI workflows and change management in complex EMS systems. In addition to operational leadership, Snell is a recognized educator and advocate for advancing prehospital care. He was named 2017 Florida Paramedic Educator of the Year and has extensive experience developing providers through paramedic and EMT instruction, along with broad certification instructor credentials. He also serves as a leader on the county’s Type III All Hazards Incident Management Team and is a state‑credentialed planning section chief. A published, award‑winning columnist and former editor‑in‑chief, Snell brings a clear, compelling voice to conversations about technology adoption, clinical excellence and the evolving role of EMS within the fire service.
Jeff Wittmer serves as an Operations Captain with St. Johns County Fire Rescue, bringing over two decades of dedicated service to the community. He began his career with the agency in November 2002 and has since built an extensive background in fire service leadership, emergency medical care and operational excellence. Captain Wittmer holds a Bachelor of Science degree in Public Administration from Flagler College and a Master’s degree in Administration from Barry University. His academic achievements complement his broad field experience and leadership responsibilities within the department. He maintains a wide range of advanced fire service certifications, including Fire Instructor III, Arson Investigator, Hazardous Materials Technician, Urban Search and Rescue (USAR) Technician and Fire Officer I. In addition to his fire service expertise, he has been a certified paramedic since 1998 and holds critical care paramedic credentials. He is also an instructor in Advanced Cardiac Life Support (ACLS), Basic Life Support (BLS) and Pediatric Advanced Life Support (PALS).