Armando Suarez Del Real, Deputy Chief at West Allis Fire Department, shares how his team built a highly successful Mobile Integrated Healthcare (MIH) program focused on proactive care and reducing high 911 utilization. Their initiatives include fall risk reduction, substance use support, stroke follow-up, and social needs navigation—driven by hospital partnerships, grant funding, and configurable reporting. With ImageTrend, they tailor data collection to each referral source and adjust as needs evolve. Learn how their department shifted from reactive response to preventative care using flexible tools and community collaboration.
