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One for the Road: The best way to win an argument with a patient

Solid EMS providers can often de-escalate an aggravated patient, but the very best providers can keep the patient from ever becoming agitated

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Editor’s Note: Now playing on EMS1 – “One for the Road,” featuring Steve Whitehead and sponsored by Hartwell Medical. Whether it’s street-smart tips on what to carry in your cargo pocket, or what to do when you make a mistake in the field, bookmark the series today for a great way to brush up on the essentials all medics need to know twice a month. Have a question? Ask Steve.


Really solid EMS providers can often de-escalate an aggravated patient, but the very best providers can keep the patient from ever becoming agitated in the first place. I’ll show you how to always be the harbinger of peace on this episode of One for the Road.

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One for the Road is sponsored by Hartwell Medical. A 30-year player in the industry, Hartwell Medical’s field-tested EMS product line includes vacuum splinting, airway management and immobilization devices designed to meet the latest spinal motion restriction protocols.

Now playing on EMS1 – One for the Road, featuring Steve Whitehead and sponsored by Hartwell Medical. Whether it’s street-smart tips on what to carry in your cargo pocket, or what to do when you make a mistake in the field, this twice-monthly series is a great way to brush up on the essentials all medics need to know. Watch One for the Road.

Steve Whitehead, NRP, is a firefighter/paramedic and EMS instructor with the South Metro Fire Rescue Authority in Lone Tree, Colorado; and creator of the blog, The EMT Spot.