PRESS RELEASE
SPARTANBURG, S.C. — MP Cloud Technologies, a leader in cloud-based EMS billing and dispatch software, today announced the upcoming launch of AdvanceClaim IQ (ACIQ), the EMS industry’s first patented, fully agentic AI revenue cycle management platform. ACIQ is scheduled for general availability in Q2–Q3 2026.
ACIQ marks a category shift in EMS revenue cycle management. Built on US Patent #11011269 B2, the platform reads the full ePCR narrative — not just NEMSIS structured fields — to determine ALS versus BLS levels, validate medical necessity, and code claims with transparent rationale that EMS billing teams can review on every claim.
“EMS billing teams aren’t asking for AI that takes over. They’re asking for AI that does the heavy lifting and shows its work,” said Rob Rodrigues, President and CEO of MP Cloud Technologies. “ACIQ reads, reasons, codes, and explains — end to end — but every claim is reviewed by a human before it goes out the door. That’s what ‘fully agentic’ should mean in healthcare: maximum automation with maximum transparency.”
ACIQ is differentiated from other AI RCM tools in the EMS market by three core capabilities:
- Agentic narrative reading. ACIQ reads the full ePCR narrative alongside NEMSIS values to code claims at the correct level, including ALS determinations, with transparent rationale.
- Integrated agentic chat. Billers can ask ACIQ any question about any claim and receive immediate, detailed reasoning on coding, submission, or denial decisions.
- Transparent AI decisions. Every determination shows the exact criteria used — dispatch reason, crew certification, medical necessity. No black boxes.
The platform also includes automated appeal generation, dual-format claim visibility (human-readable and raw X12), and AOB signature recognition. ACIQ connects to TriZetto, Waystar, and Optum, with configurable fee schedules and role-based access controls.
A 7-minute ACIQ demonstration video is available here: https://youtu.be/R0nRO-E-pB0?si=w62I4qlyB_BIVt0L for EMS agencies, billing companies, and air-medical providers evaluating their RCM technology stack. To schedule a live walkthrough, visit mpcloud.com/request-demo.
About MP Cloud Technologies
MP Cloud Technologies is the EMS industry’s leading provider of cloud-based revenue cycle management and dispatch software. Headquartered in Spartanburg, South Carolina, the company supports hundreds of EMS agencies, billing companies, and air-medical providers nationwide. Its flagship products include AdvanceClaim (RCM), AdvanceDispatch (CAD), and the upcoming AdvanceClaim IQ (agentic AI RCM). For more information, visit mpcloud.com.