Email Address: kerry@mpcloud.com
Company Name: MP Cloud Technologies
Your name and title: Kerry Krause, CMO
1) Where did your company name originate from?
The name MP Cloud Technologies originates from a blend of an acronym for the original company name, MedaPoint, and our current focus. “MP” stands for MedaPoint, reflecting our roots and initial mission. As we evolved, our emphasis shifted towards innovative, cloud-based solutions specifically designed for EMS agencies and billing companies. The addition of “Cloud Technologies” highlights our commitment to leveraging the power of cloud computing to enhance efficiency, reliability and accessibility in EMS management software. Our name represents both our history and our dedication to the future of EMS technology.
2) What was the inspiration behind starting your company?
Being EMS providers and billers ourselves, we built our software from the ground up with today’s technological advancements in cloud-based systems and intelligent learning. We knew that making our software accessible anywhere or anytime with an internet connection was the only way to maximize operations and profits for our clients, and we achieved just that. Built for EMS billing professionals, by EMS professionals.
3) What is your signature product and how does it work?
AdvanceClaim enables fast and easy EMS claims and billing by maximizing accuracy and efficiency by reducing redundancy and human error.
4) Why do you believe your products are essential to your vertical (Police, Fire, EMS, Corrections, Government) community?
EMS agencies and billing companies need a fast and accurate claims process without increasing staffing to achieve their business profitability goals.
5) What has been the biggest challenge your company has faced?
Like a lot of companies, the COVID pandemic was a challenging time for the organization. While we were adapted for remote work, supporting our customers who were used to a traditional office environment and who then transitioned to work-from-home was challenging. At the same time, our greatest source of lead generation – trade shows – came to a halt.
6) What makes your company unique?
We provide the industry’s first fully hosted, cloud-based software for end-to-end patient-cycle management, empowering EMS providers to reach the next level of business performance and patient care.
7) What do your customers like best about you and your products?
It is very easy to quickly transition to the MP Cloud platform and immediately experience compelling financial results.
8) What is the most rewarding part of serving the first responder/local government community?
Our clients can enhance and grow the service they provide to first responders, which helps them serve their communities.
9) Do you support any charitable organizations within public safety/community? Tell us more.
Yes. MP Cloud’s CEO and CFO are board members for multiple not-for-profit organizations. They are also mentors for businesses in the community.
10) Is there any fun fact or trivia that you’d like to share with our users about you or your company?
Our CEO, Rob Rodrigues, has treated thousands of patients, both as a paramedic and a nurse – at one point, he served as a life flight nurse on a medevac helicopter. Rob later “joined the dark side” as a case manager for a large national health insurance company before seeing the light.
“What are the four rules of insurance? Don’t pay, don’t pay, don’t pay; pay as little as possible,” he jokes.
As MP Cloud’s CEO, Rob strives to find tech-enabled solutions to better navigate the complexities of getting paid from health insurance companies.
“We are driven to support heroes so they can focus on saving lives.”
11) What’s next for your company? Any upcoming new projects or initiatives?
We are committed to advancing automation and efficiency within our software, with plans to integrate cutting-edge AI features soon. These enhancements aim to revolutionize the EMS and billing sectors by streamlining operations, improving response times, and enhancing patient care. We are particularly excited about the potential of AI to provide predictive analytics, optimize resource allocation and deliver real-time insights. Our upcoming initiatives are designed to not only meet but exceed the evolving needs of EMS agencies and billing companies, ensuring they have the best tools at their disposal. The future is bright, and we look forward to sharing these exciting developments with our partners and clients.