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How to identify, manage provider apathy in EMS

Our cohosts, shocked by the bodycam footage in the case of the Ill. EMTs charged with murder, discuss how apathy can develop and how leaders can prevent it

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This episode of Inside EMS is brought to you by Lexipol, the experts in policy, training, wellness support and grants assistance for first responders and government leaders. To learn more, visit lexipol.com.

As the industry waits for more details in the case involving two Illinois EMTs charged with murder in the death of a patient, cohosts Kelly Grayson and Chris Cebollero discuss the lack of compassion show by the providers and the scourge of apathy that plagues EMS. The conversation explores how EMS leaders can help keep industry personnel on a more professional path.

Top takeaways

“Members of the workforce will stay for low pay if they are treated well, or good pay if they are not treated well, but they won’t stay for both.” — Kelly Grayson

“We must define our own professionalism, and every call we go on now has the opportunity to become a national news event. It is not ‘if’ but ‘when.’” — Chris Cebollero

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The Inside EMS podcast is a regular expert discussion of hot topics, clinical issues, operational and leadership lessons for EMTs, paramedics and chiefs