*|MC_PREVIEW_TEXT|*Can EMS end patient refusals?; 4 steps to better internal investigations
August 20, 2020 | View as webpage

See how your agency compares to national trends in regards to treat and transport decisions, pandemic preparedness, technology adoption and more with the 2020 EMS Trend Report, produced in collaboration with Fitch & Associates and the National EMS Management Association, and sponsored by Pulsara.

Also: Learn more about leading through a crisis at Axon’s Accelerate 2020. Invite the rising leaders in your department to participate in this free, virtual one-of-a-kind experience with expert Q&A and interactive public safety technology product launches. Register today.

Kerri Hatt
Editor-in-Chief, EMS1

A case for eliminating patient refusals in EMS
By Doug Wolfberg, Page, Wolfberg & Wirth 
Changing models of patient centered care demand EMS revamp the traditional refusal model and adopt collaborative informed decision making
4 steps to improve EMS workplace investigations
By Jason Able, JD, Fitch & Associates 
A just culture and a basic internal investigation framework can help leaders prevent and address misconduct
Longitudinally tracking fire/EMS staff exposure to COVID-19
By Rob Lawrence 
LA County Fire Department rapidly implements a COVID-19 exposure tracking system based on community paramedicine to measure personnel risk
Improve performance, hospital relationships and morale with process owners
By Mike Taigman 
Montgomery County, Maryland Fire & Rescue Service’s Russell Patterson shares how process ownership is streamlining their ACS, STEMI management
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