April 20, 2022 | View as webpage | Too many emails? Update Subscription Preferences

In this Paramedic Chief eNewsletter, Andrea Abbas, MS, NRP, IC, CP-C, makes a case for disrupting the long-standing tradition of longevity promotions in favor of looking for people-centered leaders. 

Also, download a 3-step process to improve your discipline efforts with tips from Jay Fitch, PhD. 

Stay well, 

— Kerri Hatt    
Editor-in-Chief, EMS1 


Compromising on EMS system design
By Jay Fitch, PhD; Fitch & Associates 
Communities are trying to answer the question of what they expect and what they are willing to pay for
5 leadership flaws that hold us back
By Andrea Abbas, MS, NRP, IC, CP-C 
It’s OK to have flaws – we all do – but we must be willing to work on them
Quality you trust when seconds count
When securing the airway, time is critical – Go with the technique you are familiar with – Go with the KARL STORZ C-MAC Pocket Monitor.
Find out more
How is your Continuous Quality Improvement Program Functioning?
Designing, implementing, and managing EMS QA / CQI programs for emergency medical service organizations. Programs designed to fit the needs of public, private, volunteer, or 3rd party.
Contact us today for information
Achieving positive discipline without destroying trust
By Jay Fitch, PhD; Fitch & Associates 
A 3-step guide to disciplinary action that demonstrates good faith, while putting the responsibility for their actions on employees
How to really address problem emergency responders
By Linda Willing 
Without knowing the root cause of the behavior problem, fixing it is sheer luck
Improve EMS provider performance with counseling, coaching and disciplining
By Michael Ward; Fitch & Associates 
Knowing when to use these management tools to identify and reduce at-risk work behaviors is critical to being a successful EMS leader
Want Broader, Richer Insight into Agency Performance?
Priority Dispatch® Voyager AITM, powered by Corti®, is a powerful new AI module that delivers increased visibility into your agency by reviewing up to 100% of recorded calls for any phrases or incidents you specify.
Meet Voyager AI
Key Considerations Before Purchasing ePCRs
Investing in an electronic patient care reporting (ePCR) system is no small undertaking. This EMS1 ePCR buying guide outlines key steps for product selection, purchasing and implementation.
Download the free eBook
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