DC dispatch mistakes blamed on training shortfall
Union says lack of employee training have exacerbated problems in the EMS system
The Washington Times
WASHINGTON — A 911 dispatcher has no idea where a D.C. police officer is located when he radios that he's been stabbed and has shot his attacker. An officer is put on standby for 25 minutes while seeking information on a suspect. A car chase turns chaotic when no one monitors the location of the vehicles involved.
Those are just a few of the complaints that a D.C. police union representative rattles off when asked to describe the problems officers encounter as a result of what they claim is insufficient training of the city's 911 operators.