Pre-hospital data exchange in the trenches

Learn how health information exchange is improving patient outcomes, increasing organizational efficiencies and recovering revenue as possible in the Pinnacle Webinar Series


Dr. Michael Dailey; Michelle Kobayashi, RN, BSN, MSN, MBA; and Mario Sanchez will present “Pre-Hospital Data Exchange in the Trenches,” a webinar sponsored by ZOLL Data Systems and Fitch & Associates, on Tuesday, June 16, at 1 p.m. CDT. Click here to answer a quick, 3-question survey before the webinar, and register here.

The EMS industry is experiencing a period of profound change and opportunity. COVID-19 has created new pressure to improve operational efficiency and accelerate the revenue cycle. At the same time, ET3 offers the promise of new revenue streams and value to the communities you serve.

In this complex environment, health information exchange (HIE) between partners is becoming essential for improving patient outcomes, increasing organizational efficiencies and recovering as much revenue as possible. But the old way of doing things – paper, fax, phone calls – doesn’t provide the speed or data integrity necessary for true interoperability and collaboration.

Dr. Michael Dailey and Michelle Kobayashi, RN, BSN, MSN, MBA; will present “Pre-Hospital Data Exchange in the Trenches,” a webinar sponsored by ZOLL Data Systems and Fitch & Associates, on Tuesday, June 16, at 1 p.m. CDT. The webinar, moderated by Mario Sanchez, will share insights from Dr. Dailey and Kobayashi into how they have embraced the challenge of pre-hospital data exchange and are reaping the benefits.

In this complex environment, health information exchange (HIE) between partners is becoming essential for improving patient outcomes, increasing organizational efficiencies and recovering as much revenue as possible.(Photo/Pinnacle)
In this complex environment, health information exchange (HIE) between partners is becoming essential for improving patient outcomes, increasing organizational efficiencies and recovering as much revenue as possible.(Photo/Pinnacle)

Attendees will learn:

  • How HL7 data exchange benefits both their hospitals as well as the EMS agencies they work with
  • How they overcame challenges to implement bi-directional data sharing 
  • How EMS can best prepare for data exchange

Learn more and register today.

Additional data exchange resources

Learn more about data exchange with these resources:

About the presenters

Left to right: Dr. Michael Dailey; Michelle Kobayashi, RN, BSN, MSN, MBA; and Mario Sanchez. 
Left to right: Dr. Michael Dailey; Michelle Kobayashi, RN, BSN, MSN, MBA; and Mario Sanchez. 

Dr. Michael Dailey

Dr. Michael Dailey is the director of prehospital care services & education at Albany Medical Center Hospital and Chief of the Division of Prehospital & Operational Medicine at and an Associate Professor of Emergency Medicine and EMS at Albany Medical College. He has been involved in EMS for more than 30 years, with provider experience in volunteer suburban EMS, rural volunteer fire service, urban municipal EMS and helicopter EMS. Currently, Dr. Dailey serves New York State as a member of the State Medical & Trauma Advisory Committees and Medical Standards Committee. He is the Regional EMS Medical Director for the Hudson Mohawk Region—REMO, operational medical director for the cities of Albany, Schenectady, Watervliet as well as the Town of Colonie EMS. He is a member of the American College of Emergency Physicians, Society of Academic Emergency Medicine, National Association of EMS Physicians, International Association of Chiefs of Police, National Fire Protection EMS Committee and National Association of EMTs.

Michelle Kobayashi, RN, BSN, MSN, MBA

Michelle Kobayashi is the administrative director of Emergency Medical Services at Hackensack University Medical Center, where she is responsible for the hospital’s ambulance, paramedic, ground critical care and air-medical services, as well as the MICCOM communications center and the hospital’s transfer center. As the administrative director of Emergency Community Operations, she partners with Emergency and Trauma Center leaders to oversee the relationship between Hackensack University Medical Center and the many community-based EMS providers in Bergen, Passaic and Hudson County.

She is a member of the American Nurses Association (ANA), American Organization of Nurse Executives (AONE), Air and Surface Transport Nurses Association (ASTNA), and the Emergency Nurses Association (ENA), and a graduate of the American Organization of Nurse Executives Nurse Manager Fellowship program.

Mario Sanchez

Mario Sanchez serves as product manager for ZOLL Data Systems. He has delivered software and data solutions for healthcare at Optum Technology and LabCorp. He is currently product manager for ZOLL Care Exchange, enabling HL7 interoperability for pre-hospital patient care.

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