EMS Computer Aided Dispatch (CAD) Articles

• High-tech dispatch tool will help Ohio county dispatchers track mobile phone users

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  Software and hardware will be installed at dispatch centers that will give dispatchers immediate location data within 3 feet of the mobile phone being used

• 911 FaceTime: New tool lets dispatchers access your phone’s camera

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  The technology establishes a link and allows dispatchers to remain connected to callers and provide more detailed and in-depth assistance

• Ala. county considers 'smart' 911 software

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  Citizens, at no cost, could set up a personal profile online, and when they dial 911, the dispatcher would see the personal information provided

• Future-proofing 911 call centers

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  Five insights to prepare for what the present, and future, hold in store for 911 dispatch communication centers

• How to celebrate the importance of 911 emergency dispatchers in the chain of survival

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  A 911 communications center displays a lifesaver ring as a visual reminder of the purposeful work dispatchers do for their communities

• 14 milestones that transformed EMS communications

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  From the first introduction in 1876 to present, EMS communications have evolved greatly. What are some of the most important milestones in dispatch history?

• How next-gen tech is transforming computer-aided dispatch

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  The advent of computer-aided dispatch (CAD) allowed EMS to improve response times and communication with the public. Technology continues to improve, making CAD more comprehensive and first responders more effective.

• Paramedic virtual reality check: Don’t expect rapid prehospital adoption of VR technology

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  Augmented reality, with heads-up display devices and conductive swath devices, has the potential to improve patient assessment and care

• 911 logs: Orlando shooting victims begged for help and rescue

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  In 911 logs, released by the Orange County Sheriff's Department, dispatchers describe calls from victims who were trapped inside the club

• 911 outages a danger to all

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  Modern and legacy 911 telecommunication systems have weaknesses and potential failure points, which puts civilians and responders at risk

• Ramp-up tones cut firefighter, paramedic rapid-heart response to station alarms

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  Gradually increasing the volume of alarm tones will reduce fatigue, tachycardia and potentially long-term physical and psychological disorders

• EMS use of red lights and sirens is a dangerous sacred cow

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  The evidence tells us that not using red lights and sirens should be the rule – and using them should be an infrequent exception

• 6 steps for purchasing EMS software

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  Follow this planning process to ensure the benefits of a new EMS software application are fully realized

• 5 questions to answer before any EMS product purchase

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  Answering these questions provides a blueprint for a quality process and product implementation into the EMS agency

• How EMS departments can use Bitcoin technology

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  Bitcoin, also known as blockchain, can upload pre-incident plans, help 911 services obtain information during high volume times, employee memos and log equipment inventory

• Nebraska officials urged to implement Next Generation 911

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  The technology would help dispatchers gather more information from callers such as video footage of a crime in progress or a cellphone photo of a car crash

• Watch: Fire and rescue department's humorous when to call 911 PSA

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  The Tuscaloosa Fire and Rescue Department is back with another video to teach residents about when they should call 911 to report a true emergency

• Study recommends major changes for all-volunteer NY EMS agency

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  The study of the rescue squad was commissioned after neighboring departments complained about excessive mutual requests

• Priority Patient Transport increases dispatch efficiency by 300 percent

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  The integration of MedaPoint’s AdvanceDispatch and TomTom’s WEBFLEET has tripled the transport company’s call volume without adding to their staff

• Spotlight: Revolutionize your dispatch, ePCR and billing software with cloud-based MedaPoint

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  CEO John Dadey shares about being the leading provider of purpose built solutions for the EMS market

• 4 things city medics take for granted

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  Rural EMS providers face a unique set of challenges that their colleagues in urban areas may not understand

• Medlert releases dispatch tool for wheelchair and stretcher transport

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  The online tool aims to facilitate communications and logistics for EMTs and paramedics

• Wash. city to require 2-person EMS crews on all non-emergency calls

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  The ordinance passed by the Spokane City Council affects a pilot program that sent sent single-person crews to lower acuity calls

• Rural/Metro admits Tenn. county's response time concerns are valid

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  Officials are working together to ensure ambulances are available, staffed and released from the hospital quickly

• Lawsuit blames switch from private to Las Vegas FD ambulance in 2 deaths

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  The death of two men, in separate incidents, came after the fire department took over most of the ambulance transport duties from private contractors

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