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AMR: Vegas transport changes causing long delays

Since the city fire department took over patient transports on March 3, American Medical Response has had 199 delayed calls, and 13 were between 20 and 30 minutes

By Jane Ann Morrison
Las Vegas Review-Journal

LAS VEGAS — A recent change in the way Las Vegas handles emergency medical calls is causing delays of as long as 30 minutes for American Medical Response ambulances, the company’s general manager says.

AMR General Manager Scott White said the delays put patients at risk, though city fire department officials dispute that.

The private ambulance company stopped receiving automatic notifications of emergency medical calls on March 3. Now, Las Vegas Fire Chief Willie McDonald said, city paramedics are dispatched immediately to every call while AMR is called only as needed, so there may be a delay before the ambulance company is contacted.

Read full storyAmbulance company manager says dispatch delays compromising patient safety

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