Community Paramedic Manager

Operations Manager or Director
Eagle County Paramedic Services - Edwards, Colorado

Nov 9, 2021

Application Deadline:
Dec 8, 2021

Salary Information

Entry Level:
$$84,354-$123,165 annual

Job Description


Date: 10/1/2021

Prepared By: Human Resources

Position Title: Community Paramedic Manager

Department: Administration


Salary Range: $84,354-$123,165

Reports to (please list title, not person): COO

Frequent Internal Contacts:

  1. Community Paramedics
  2. Navigators
  3. Office and field staff

Frequent External Contacts:

  1. Medical providers
  2. Mental health providers and Co-Response Partners
  3. Others

Number of Employees under Supervision and Titles: One or more Community Paramedic or Community Behavioral Health Navigator

Job Summary: The Community Paramedic Manager will help envision the Community Paramedic (CP) program at ECPS, develop and execute the program to best serve the needs of our community, and lead department staff to successfully realize the goals of the program.

Essential Duties and Responsibilities (list in order of importance within each category):

  • Actively lead the CP program by being proactive, developing effective policies and procedures, and being a champion of the program in order to meet identified needs of our community.
  • Oversee and lead daily operations of the CP program, including supervising and being a resource for challenges, extra support, guidance, and on-call clinical support.
  • Be the point of contact and expand and maintain mutually beneficial relationships with our existing partners: CMM, VHH, Mountain Family Health, Eagle Family Practice, EVBH, Hope Center and any other co-response agencies and entities.
  • Coordinate on-boarding and training for CP program new hires.
  • Work with Operations Manager and Shift Supervisors to coordinate efforts and resources and realize organizational goals.
  • Assist with funding opportunities and grant writing.
  • Assist with developing and maintaining operating budget for department.
  • Actively participate in required District meetings and partner meetings.
  • Ensure compliance for regulatory certification and licensure.
  • Work with external partners to devise methods and resources for addressing community issues as a whole.
  • Elevate, engage and motivate staff to achieve identified goals; Provide regular feedback including periodic check-ins and annual reviews; Define clear expectations and provide performance guidance.
  • In coordination with the Clinical Department, responsible for leading clinical development of the CP program and its staff. Includes identifying areas, topics, and needs to stay current with desired and necessary skills.
  • Responsible for chart review and Quality Assurance of CP Program’s PCRs and insurance reports.
  • Work directly with the CP medical director in regards to CQI, program improvement and protocol initiation.
  • Do periodic ride alongs with staff and fill in on CP shifts at least twice monthly.
  • Maintain appropriate records and files for the CP program.
  • Coordinate the activities of the Community Paramedic Advisory Board and Community Paramedic staff meetings.
  • Represent the District and CP program locally, statewide and/or nationally as needed.
  • Work with PIO to create marketing strategies and improve community awareness of CP program’s success and available resources to community members.
  • Other duties as assigned.

Responsibilities Related to Patient Privacy

  • Expected to protect the privacy of all patient information in accordance with the District’s privacy policies, procedures and practices as required by federal and Colorado law, and in accordance with general principles of professionalism as a healthcare provider.
  • May access protected health information and other patient information only to the extent that is necessary to complete job duties.
  • Encouraged and expected to report, without the threat of retaliation, any concerns regarding the District’s policies and procedures on patient privacy and any observed practices in violation of that policy to the designated Privacy Officer.
  • Expected to actively participate in the District’s privacy training and is required to communicate privacy policy information to coworkers, students, patients and others in accordance with District policy.


  1. Communication
  2. Crisis Communication
  3. Consultation
  4. Critical Evaluation
  5. Ethical Practice
  6. Cultural Awareness
  7. Cultural Competence
  8. Leadership and Navigation
  9. Relationship Management
  10. Course work in principles of supervision and leadership helpful.
  11. Proven track record

Job Requirements

  • Age: 18
  • Education: Education: Bachelor’s Degree required.
  • Experience: Previous Work Experience Minimum of 8-10 years EMS experience with at least 5 years as a paramedic. 3 years supervisory, 2 years CP Previous Supervisory Exercised: Prefer 2 years as a Community Paramedic supervisor.

Computer Operations:

Knowledge of programs for document creation, spreadsheets, power point and general computer knowledge.

Licenses or Accreditations:

Current Paramedic Certification from the State of Colorado

CP-C from the International Board of Specialty Certifications

Colorado Community Paramedic endorsement

Current certification in Advanced Cardiac Life Support and Cardiopulmonary Resuscitation.

Language Ability:

English language – Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write grammatically correct routine reports and correspondence. Ability to effectively interact and communicate with co-workers and District staff.

Interpret and/or discuss information, which may involve terminology or concepts not familiar to many people; regularly provide advice and recommend actions involving rather complex issues. May resolve problems within established practices.

Complexity/Problem Solving Ability:

Deal with a variety of problems, requiring determination of which answer (from a few choices) is the best.

Discretion/Latitude/Decision Making Ability:

Sound decision making with accuracy. Decisions normally have a noticeable effect department-wide and company-wide, and judgement errors can typically require one to two weeks to correct or reverse.

Reasoning Ability:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Must practice sound decision making skills.


Valid State of Colorado motor vehicle operating license, with a continued safe driving record.

Contact Information

Michelle Gennett

Eagle County Paramedic Services
Edwards, Colorado 81632
phone: 9705694237

How to Apply

Please apply on our website:

Copyright © 2021 EMS1. All rights reserved.