Community Health Manager

Operations Manager or Director
Michelle Gennett - Edwards, Colorado

Jan 7, 2022

Application Deadline:
Feb 7, 2022

Salary Information

Entry Level:
$$88,572-$120,000 annual

Job Description

Eagle County Paramedic Services (ECPS) seeks a Community Health Manager to join our Administration Department to help fulfill our vision to be a world leader in out-of-hospital healthcare. This is a full-time, year round position with excellent compensation and benefits.

The Community Health Manager will lead our Community Health Division from envisioning the future to guiding day to day operations in support of our staff and patients. Our ideal candidate will be enthusiastic, resourceful, and dedicated, have a love for community health, and have excellent collaboration and supervisory skills. Our team is not only highly skilled and professional but we also value integrity in all we do, excellence in our quality of work and advocacy in patient care at all times.

Interested? Peruse the description below and apply! We look forward to hearing from you.

SUMMARY: The Community Health Manager will take the lead on envisioning a sustainable model for the Community Health Division at Eagle County Paramedic Services. The Manager will develop and execute the program to achieve desired results and lead department staff to achieve both short and long term goals of the program. This leader will be the external facing champion of the Community Health Division and strategize with community partners to harness resources and meet the needs of the community.


  • Drive the Community Health Division: be proactive, develop effective policies and procedures, and grow, develop, and sustain the program.
  • Oversee and lead daily operations of the Community Health Division, including supervising a team and being a resource for challenges, extra support, guidance, and on-call clinical support.
  • Elevate, engage, and motivate staff to achieve identified goals; Provide regular feedback including periodic check-ins and annual reviews; Define clear expectations and provide performance guidance.
  • Manage department’s scheduling and time off requests on a consistent and fair basis.
  • Work with the Chief Operating Officer, Operations Manager and Shift Supervisors to coordinate efforts and resources and realize organizational goals.
  • Be the key representative of the Community Health Division both internally and externally by attending stakeholder meetings, coordinating the activities of the Community Paramedic Advisory Board and Community Health Division staff meetings, and developing and maintaining our mutually beneficial partner relationships.
  • Assist the CEO/leadership in advancing legislative efforts for mobile integrated healthcare by promoting and advancing a sustainability model.
  • Responsible for developing and maintaining the operating budget for the Division, including securing external funding opportunities and assisting with grant writing.
  • Promote excellent customer service and continuous quality improvement initiatives.
  • Ensure compliance for regulatory certification and licensure.
  • In coordination with the Clinical Department, lead clinical development of the Community Health Program and its staff. Includes new hire training, identifying knowledge gaps, satisfying credential requirements and staying current with desired and necessary skills.
  • Responsible for chart review and Quality Assurance of Community Health Program’s Patient Care Reports and insurance reports.
  • Work directly with the Community Paramedic medical director in regards to Continuous Quality Improvement, program improvement and protocol initiation.
  • Do periodic ride-alongs with staff to stay abreast of their workload, types of calls, challenges and achievements and gather information to make programmatic improvements.
  • Stay informed and knowledgeable of developments and trends in the industry.
  • Maintain appropriate records and files for the Community Health Program.
  • Collaborate with human resources for recruiting needs and on-boarding.
  • Work with Public Information Officer to create marketing strategies and improve community awareness of Community Health Program’s success and available resources to community members and healthcare industry.

Qualification Requirements:

  • Bachelor’s Degree required. Master’s Degree preferred.
  • Minimum 5 years experience in EMS, nursing, social work, and/or public health.
  • Minimum 3 years in a supervisory capacity.
  • Valid State of Colorado motor vehicle operating license, with a continued safe driving record.
  • Proven Leadership.
  • Effective Communication.
  • Critical Evaluation.
  • Systems Analysis.
  • Ethical Practice.
  • Cultural Awareness and Competence.
  • Leadership and Navigation.
  • Relationship Development and Management.
  • Policy and Program Development.


  • Exempt salaried position with a rate of $88,572-$120,000/year.
  • Medical/dental/vision (employee only premiums covered 100% by employer)
  • Health Savings Account ($1200 individual/$2450 family employer contribution)
  • Flexible Savings Accounts
  • Retirement (7.5%-10% employer contribution 0-3 years, 18% employer contribution 3+ years)
  • Short and Long Term Disability (at no cost to employee)
  • Life and AD&D (basic employee only premiums covered 100% by employer)
  • Paid Sick time (80 hrs/year)
  • Paid Vacation time (122 hrs/year)
  • Employee Assistance Program
  • Housing Assistance Program
  • Aflac Voluntary Insurance
  • $1200 Lifestyle Spending Account

Please see full job description to review detailed responsibilities, qualification requirements and physical demands of the position.

Job Requirements

  • Age: 18
  • Education: Bachelor's degree
  • Experience: Minimum 5 years experience in EMS, nursing, social work, and/or public health. Minimum 3 years in a supervisory capacity.

Contact Information

Michelle Gennett

Michelle Gennett
Edwards, Colorado 81632
phone: 9705694237

How to Apply

Please apply on our website:

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