Chris Cebollero shares the encounters that tested his patience and the lessons that helped him embrace change in his recent travels
Keep these communication fundamentals in mind when trying to get the message across to EMS providers, hospital staff, patients and bystanders
EMS leaders can use a professional development plan to identify and attain short-term and long-term goals
Learning to coach yourself and create habits for success are critical early steps so you can better manage your members
EMS can get emotional; at some point your behavior is bound to hurt those around you, and it will take more than a simple 'I'm sorry' to fix things
Being true to your core values is always the better road to choose
Failure is not your enemy, but if you believe it is that is what you will become as an EMS leader
As leaders we not only set expectations for others and ourselves, we must also exceed those expectations
Questions that need to be answered well before an on duty loss of life or serious injury
Since we know sick kids are infrequently encountered and cause significant EMS provider apprehension, we have an obligation to improve provider’s preparation
When leaders encourage risk-taking without the fear of failure or rejection, productivity skyrockets
EMS leaders should apply these steps to prepare for changes to CPR and cardiac care guidelines
Add these John Maxwell Team books to your leadership library; for you and the rising leaders in your organization
As the crisis unfolded Christian Hospital EMS personnel knew who they were, what to do, and how to get it done
We can't control when stressful situations will occur, but we can control our reaction to them
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