GREECE, N.Y. — The family of an 89-year-old who went missing said OnStar ignored his request for help because he wasn’t a subscriber.
Anthony DePinto went missing after leaving his home Thursday, 13WHAM reported.
DePinto didn’t have a cellphone but pushed the OnStar button in his car. OnStar told him there was nothing it could do for him because he didn’t have a subscription.
“They could definitely make a 911 call. There is no excuse. It’s unacceptable,” DePinto son-in-law Tom Michaels said.
DePinto kept on driving while a statewide missing adult search ensued. He was finally found by sheriff deputies in Parma, about 8 miles away from his house.
OnStar told 13WHAM that they cannot locate a car unless the person driving it is a subscriber. In that case, they call authorities. They were not sure, however, if DePinto’s call was passed on to police.
UPDATE: The Missing Adult Alert for Anthony DePinto activated 12/17 at request of Greece PD is canceled. More shared as it is available.
— NYS Public Safety (@NYSPublicSafety) December 18, 2015