Pittsburgh, Pennsylvania –emsCharts, Inc. has hired Janice Nagel as Support Specialist for their line of Emergency Medical Services software. Janice specializes in computer hardware and software support and has been working in the information technology field since 2004 when she began her career as a computer support technician. Having recently attended several technology courses from Network Appliance and Microsoft, Janice continues to broaden her depth of computer knowledge. Ms. Nagel originally hails from Chicago and most recently worked as a Support Analyst for Superpages in Coppell, TX.
“Janice joins us as a seasoned support specialist, with years of experience in technical environments from various industries,” says emsCharts President John Massie of Nagel. “She has previously worked in customer service call centers and we are enthusiastic about the knowledge that she will bring as the newest addition to our support team.” emsCharts provides patient data management software to over 2,000 EMS agencies in 43 states. As Support Specialist at emsCharts, Nagel will be a vital component in handling customer and software support questions from this vast customer base.
About emsCharts
emsCharts, Inc. provides pre-hospital care professionals with dynamic, state-of-the-art solutions for optimized patient health care, quality assurance and operational productivity. Developed in conjunction with and fully tested by medical and public safety professionals, emsCharts software products provide a total solution from at a flat monthly fee.