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The big divide in EMS strike talks

Management has to keep its eyes on the bottom line in order to maintain service while generating revenue

Strikes are painful for everyone. In EMS, it affects the line personnel, the management team, and, most importantly, the community.

Both sides must feel they have a lot to lose. For the union, trying to secure not just a livable wage, but one that promotes longevity in the company and allows employees to live normal lives — i.e. buy a home, have a family, save for retirement, all without having to work 80 hours a week or more — is a battle shared by labor groups across the country.

Management has to keep its eyes on the bottom line in order to maintain service while generating revenue. Like it or not, no organization, private or nonprofit, stays open for very long if it loses money.

I’m sure there is a compromise position...somewhere. Bottom line is — given the overall poor revenue stream, known as reimbursement, there’s simply not enough money to go around. That’s not going to change any time soon; indeed, several experts have already predicted that it’ll just continue to worsen.

In the meantime, agencies will have to continue to squeeze “efficiencies” out of the system. Forward-thinking organizations are already evolving to plug more fully into the changing health care system. Labor and management across the country will need to sit down at the table to develop models of service that incorporate day-to-day issues into the bigger picture of EMS service provision.

Otherwise, there’s the big risk of winning the battle, but losing the war. No one wants that.

Art Hsieh, MA, NRP teaches in Northern California at the Public Safety Training Center, Santa Rosa Junior College in the Emergency Care Program. An EMS provider since 1982, Art has served as a line medic, supervisor and chief officer in the private, third service and fire-based EMS. He has directed both primary and EMS continuing education programs. Art is a textbook writer, author of “EMT Exam for Dummies,” has presented at conferences nationwide and continues to provide direct patient care regularly. Art is a member of the EMS1 Editorial Advisory Board.