SAN JOSE, Calif. — The hundreds of non-emergency 911 calls to a hospital building in Santa Clara Valley Medical Center has some insiders saying calls are a waste of resources. The clinic apparently used 911 to transfer patients from one part of the campus to another.
An audit on response times last December identified the problem, expressing concern that these non-emergency calls could be taking emergency responders away from other more urgent calls. No action has been taken toward finding a solution.
New data obtained by the Investigative Unit now shows the calls have become even more frequent than when the audit reviewed the data.
Read full story: San Jose Clinic Ties Up 911 Responders with Non-Emergency Calls