State agency investigating ambulance response times in Ariz.
Factors or reasons behind the delayed responses are not yet known
PHOENIX, Ariz. — First bankruptcy, now an investigation into the response times of the state’s largest ambulance provider, Rural/Metro.
"The department is very concerned," said Terry Mullins of the Arizona Department of Health Services. In a recent letter sent to Rural/Metro, he noted self-reported response times failed to meet response time requirements in five of its service areas.
The numbers fell short by anywhere from several percentage points to nearly 13 percent for one service area in Maricopa County. The regions currently under scrutiny include parts of the Phoenix metro area, southern and central Maricopa County, Payson, Yuma and part of Pima County.