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Home > Topics > Patient Handling

Blind woman told by operator she can't use ambulance

The operator said that her guide dog "would read the signs"

KIRKCALDY, Scotland — A blind pensioner spoke of her outrage today after an ambulance service operator told her to get to hospital on her own – and that her guide dog would read the signs.

Alfreda Weir, 64, has had three strokes, kidney failure, heart failure and depends on her 10-year-old guide dog Yoko for getting around.

She has to make regular visits to the hospital for treatment and until recently she was regularly picked up by the Scottish Ambulance Service and taken to her appointments.

Full story: Ambulance operator told blind pensioner to ‘go to hospital alone and that guide dog would read the signs’

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