Dear EMS1 Member,
Welcome to the September EMS1 Communications eNews. This month's issue takes a look at dispatch developments, with NENA examining the future of emergency calling.
In addition, John Fay highlights the oft-forgotten importance of those who are first to answer 911 calls. — Kris Kaull, EMS1 Online Director
The evolution of emergency calling beyond the traditional voice 911 call has caused the recognition that our current E911 system is no longer able to support the needs of the future ... Full story
From routine calls like: "When is my power coming back on?" to emergency 911 calls, operators provide invaluable information for a successful outcome ... Full story