EMS officials speak out on '911 abuse'

By Parija B. Kavilanz

WASHINGTON — People struggling with headaches, toothaches, and even feelings of loneliness are calling 911 — often several times a day.

This chronic abuse is overwhelming what industry experts call the 911 "safety net" system. It's also wasting what could add up to billions of dollars every year, paid ultimately through higher taxes and medical fees.

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Full story: EMS officials speak out on '911 abuse'

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