Woman having heart attack forced to call own ambulance at walk-in center

Receptionists turned her away when she asked them to call her an ambulance; she dug for her cell phone outside the clinic

The Shield's Gazette

JARROW, England — A family have hit out after claiming a grandmother was left to call for her own ambulance as she suffered a heart attack.

Loved ones of Hannah Barnes say the 58-year-old was forced to frantically search for her mobile phone at the bottom of her bag and call for an ambulance from outside the walk-in centre at Jarrow’s Palmer Community Hospital after reception staff turned her away as she begged for help.

The grandmother-of-three, of Hadrian Road, Jarrow, took ill on Monday morning, and still remains in the Freeman Hospital in Newcastle after having her second heart attack in just six months.

Read full story: Walk-in centre refused to call ambulance for heart-attack gran

  1. Tags
  2. Ambulance
  3. Heart attack
  4. Hospital
  5. International
  6. Patient assessment
  7. Patient Safety

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