AQUA Quality Improvement Software automates the entire emergency dispatch case review process. It assists you with many tasks such as data entry, compliance scoring, record keeping, reporting and more. It helps you ensure that emergency dispatchers in your agency are providing quality service in compliance with all standards established by the National Academies of Emergency Dispatch. It pinpoints specific training needs and liability risks, and helps you document continuous improvement efforts. In today's world, public safety agencies simply must have a defendable quality improvement program to help protect them from liability lawsuits. AQUA is a powerful tool that helps you meet this need with minimal commitments of time and personnel. Training through Priority Dispatch offers an excellent hands-on experience for ProQA software. This course is designed for both communication managers and emergency dispatchers.