EMS Computer Aided Dispatch- CAD Articles

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August 2008 Product Round Up: Communications
N.J. man denied condom refund calls 911
Pa. dispatcher suspended over address mix-up
Editorial: Ga. 911 system needs full review
Emergency cell calls hard to track, officials say
Despite promises, S.F. ambulance delays persist
Texas counties to move into realm of 911 text messaging
Record of Ga. 911 system ripped
Final words to 911: 'I can't breathe'
Ga. EMS director: 911 dispatcher 'scapegoat'
911 systems choking on non-emergency calls
Police frustrated at woman's death after 911 mix-up
Ga. woman on phone dies after 911 dispatcher mistake
Average ER waiting time nears 1 hour, CDC says
DC reps sidestep discussing safeguards in missing ambulances
N.Y. emergency network kinks hamper approval
Fla. county looks into 911 text message system
Ark. takes steps toward statewide trauma system
Calif. town considers 'dispatch fees' for private ambulances
Ambulance gets lost going to U.K. hospital, woman dies
Delving into a troubled Minn. 911 system
Maine dispatchers wary of 'phantom' calls
911 poise in Mich. earns praise
Delayed ambulance never reached wounded baby girl
Ohio responders caught off guard by fire
N.Y. emergency wireless system fails to connect
Maine officials grappling with latest 911 lapses
Denver response time calculations to be standardized
N.Y. ambulance service gets advanced equipment
Denver health center twists ambulance response times
Denver health officials say minutes can make the difference
Improved camera system benefits Tenn. 911 dispatchers
N.C. tests new mobile command truck in disaster drill
Fewer medics result in longer response times for Pa. EMS
Drowning in calls, Texas EMS anticipates system relief
D.C. 911 to redirect with non-emergency issues
Fla. 911 dispatcher in incident has spotty record
Denver system's ambulance delays risk patient lives
Tenn. dispatcher fired for cursing after call
Investigation: Did a CAD crash in Ga. county lead to death?
Fla. 911 response before killing faulted
Baltimore looks to cut call frequency, cost of dispatch system
Duplicate street names confuse Mich. ambulance crew
New FDNY policy sends units first, saves questions for later
Hazardous leak exercise to test Tenn. Reverse 911 system
Editorial: EMS is essential, but feels forgotten
S.F. mayor calls for more dispatchers in response to investigation
S.F.'s emergency responses fail to meet goal
Investigation: 27 percent of S.F. responders arrive late to scene
Seattle EMS remains a model for cardiac arrest response
Ky. area EMS sees response time rise after cut
Increased patient load strains Denver's ERs
Slow response to 911 abuse keeps D.C. EMTs busy
Ambulance delayed twice within 7 weeks to same Pa. home
Mich. ambulance delayed 20 minutes en route to motocross crash
Communication breakdown put Va. firemedic at risk
Toronto EMS scrutinized for slow response times
Toronto paramedics fear 'Russian roulette'
S.C. air medic companies settle suit over transport rights
Detroit 911 dispatcher gets 2 years probation for 'neglect'
Dallas first responders frustrated with automated dispatch system
Tenn. county touts state-of-art 911 mapping system
The Buy-In: Getting Fellow Officials to Embrace New Technology
Language Barriers: The Greater the Number of Available Technologies, the Greater the Need for Interoperability
Dallas Fire-Rescue cites inexact address for 5-minute response delay
Response questioned after 5-minute delay in fatal Dallas officer's crash
Calif. man suspected of calling 911 over 27,000 times
Pa. dispatchers put woman trapped in fire on hold
N.C. county EMS add paramedics, cuts 14 percent off response time
Dallas Fire-Rescue's solution includes prioritizing ambulance transport
Mapping software helps update Ky. ambulance response times
GPS helps speedy rescues for N.Y. responders
Mental health patients strain Texas EMS resources
911 dispatcher found guilty of mishandling call
Heart attack patients should go to specialized hospitals, Ohio docs say
Md. woman turned away from hospital; delivers baby in ambulance
Satellite navigation systems send trucks down the wrong routes in UK
Long hospital waits spark severe ambulance shortage in Canadian city
FDNY: Average response time decreased in 2007
Delays spur ambulance policy changes in Texas
Editorial: Pa. MedEvac drill prompts real response
N.J. EMTs feel pain of closed hospital
Japanese woman dies after being refused care
In an emergency, ICE can be lifeline
Fla. VA medical centers criticized for shunting patients to other hospitals
Report faults slow pace of Pa. EMS response
UK paramedics concerned over oxygen 'shortage'
London deploys 'drunks-only' ambulances
Transport to trauma center boosts survival, study says
Okla. emergency crews stay busy during winter storm
Aussie patients wait in ambulance line
Bus crash puts training into perspective for southern EMS
Medevac response questioned in Baltimore
Ailing Atlanta hospital struggling to heal itself
Mo. dispatch to tell chest pain callers: take aspirin
Utah 'transfer centers' to better mobilize hospital patients
Calif. city officials in lawsuit over emergency dispatch authority
For heart attack victims, quick call is big help
Ark. ambulance company muddles 911 dispatch
Audit: Crucial safety funds given to low-risk areas in Colo.
New So. Calif. traffic center merges emergency response
Officials request Chicago marathon 911 tapes, fear lawsuit
Miss. EMT father faces own family's emergency
911 tapes indicate delayed response in R.I. woman’s death
Chicago ambulance aiding dying runner got lost
Some see flaws in dispatch system for Texas air ambulances
Mass. dispatchers union will picket
5-minute emergency response protocol evaluated in Mich.
Va. city revokes contract with AMR
New Pa. emergency radio system hits snags
Conn. fire crews want in on ambulance calls
Va. Tech tests emergency alert system
Va. authority says ambulance response 'troubling'
Pa. hires firm to hammer out EMS communication kinks
Idaho 911 dispatch center faces staffing emergency
Drunk N.Y. EMT faces charges after 911 rants
Parents claim Pa. county 911 glitch left infant dead
Fire, EMS calls will funnel into new La. system
Miscommunication blamed for slow response in Md. pitbull attack
Fla. man dies as wrong address, pitbull impedes rescuers
Help for Texas 911 dispatch: More money, bodies, good neighbors
Stinging bees halt 911 service in Texas town
Off-duty fire crews to cover service gaps in Texas EMS
Texas city in need of more EMS employees
Ark. ambulance service wins national award
New radio system links Conn. first responders across entire state
Serial crank caller ties up 911 lines in San Francisco
FCC proposes 911 fines for mobile carriers
Blanket emergency-siren system online for Fla. EMS
Human error forces upgraded Texas dispatch system offline
Crowded ER backs up Md. ambulances, but new data shows no worse
Woman miscarries after ambulance crash in Japan
Texas first responders struggle with new dispatch system
Botched upgrade sends Australian ambulances into chaos
Ga. EMS to utilize new phone-satellite system
First responders' radio lines obstructed in Md. bridge crash
Calif. city backs fire chief in response time dispute
Atlanta becomes a template for improving EMS
UK study: Longer ambulance journeys raise patient risk
New technology at heart of UK ambulance operations
Va. dispatchers to offer advice while medics are en route
Rural/Metro improves Tenn. response time
Texas dispatchers face challenges in tracking cell phones
Texas dispatchers still making potentially dangerous calls
Wrong addresses delayed Tenn. ambulance response
After a Texas 9-1-1 call, 25 minutes passed after complaint
NYC's 911 down for 3 hours
AMR contradicts Calif. Fire Department claims over time
Mass. city upgrades dispatch
N.H. 911 call response delayed 63 seconds
Fla. 911 dispatcher faces suspension over mishandled response
Jersey borough in need dials 911
N.M. emegency dispatcher wins state award
911 address system called 'a mess' in local Okla. city
Tenn. gears up to use Internet to improve 911 calls
NYC is upgrading its 911 system for $1.5B
New Calif. plan redefines responsibilities, improves communication among first-responders
N.D. city pleads case for a new 911 center
Emergency number: $2 million; Pa. county gets state grant to upgrade 911 center capabilities
New emergency communications center will free Fla. city from depending on the sheriff's office
Colo. 911 call was misrouted, causing delay of one minute
Chicago 911 call data logged, made searchable
Tracy, Calif. changes fire and ambulance 9-1-1 dispatch services
Albuquerque officials study 9-1-1 call in death; EMTs arrived 30 minutes later
Growing wireless use highlights limitations of 9-1-1
Ohio girl drowns as Spanish speaking parents struggle to communicate with 9-1-1
Gwinnett, Ga., 9-1-1 service back up; cause of crash a mystery
Pa. 9-1-1 dispatchers hailed as life savers
Maine dispatchers add a medical touch
2nd Fla. 9-1-1 supervisor resigns over choking death call
Pleas to 9-1-1 for aid ignored in Fla.
FEMA puts 9-1-1 upgrade on fast track
Pa. judge rules radio dispatches must be saved
Pa. county to put maps into database for easy access
Alaska: Digital dispatch only a part of communication projects
Pa. 9-1-1 center switches system
Audit predicts dire consequences if San Antonio's 9-1-1 system fails
Oregon emergency system helps deploy responders
911 telephone triage filters emergency calls
Laptops mean speedier EMT response
Tallahassee fire, EMS may combine dispatch to improve response time
First responder market sees a potential for growth in all technologies
D.C. officials create office to address 911 system woes
Wisc. town may leave county dispatch center in protest over slow response

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