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Home > Topics > EMS Management

London woman waits 3 hours for ambulance

The ambulance service says its units were sent to patients with more serious conditions

By Simon Harris
ITV

LONDON — A woman who collapsed in a street in west London waited more than three hours for an ambulance.

She was found by an off-duty police officer slumped in a doorway in Uxbridge Road, Hanwell at 5:15 p.m. The officer alerted colleagues who called for an ambulance. It finally arrived at 8:30 p.m.

At one point the woman was being looked after by six police officers who covered her with a foil blanket. The nearest hospital, Ealing, where the Accident & Emergency Department faces closure, is just 200 meters away.

Full story: Woman's agonizing three-hour wait on the pavement for a London ambulance

Comments
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Florian Breitenbach Florian Breitenbach Monday, July 28, 2014 11:29:58 AM And the ambulance that did arrive was 11 years old...
Brian Levy Brian Levy Monday, July 28, 2014 11:52:07 AM Can't teach people common sense, walk to the A&E (ER) get hold of an in service unit, and have them put her in a gerney then simply walk her over to triage. Duh. Ambulances are dispatched from hospitals in the UK. Its easy to find one that's available. The police should of known better.
Matthew Coleman Matthew Coleman Monday, July 28, 2014 12:06:07 PM and why did it take six police officers?
Matthew Coleman Matthew Coleman Monday, July 28, 2014 12:07:23 PM they are only disptached from hospitals when thats where they happen to become available, they can be dispatched from anywhere
Maz No Limits Sajdak Maz No Limits Sajdak Monday, July 28, 2014 12:44:38 PM On going problem here. And getting worse
Kiel Hunter Kiel Hunter Monday, July 28, 2014 4:54:49 PM don't see what the age of the ambulance has to do with anything
Jaimee Miller Jaimee Miller Monday, July 28, 2014 6:37:24 PM my god 200 metres...stupid...why the hell wouldn't you put her in the back of a car and drive her the 200 metres yourself??
Lennard Fadlen Lennard Fadlen Monday, July 28, 2014 9:06:14 PM ohhhh i think police cruisers arent only for transporting criminals but also for emergency situations like this, sad part is that the cops dint have the common sense in doing so and if its against their protocol that should be changed at once
Florian Breitenbach Florian Breitenbach Tuesday, July 29, 2014 1:05:06 AM Kiel Hunter Underfunding. Imagine working in a truck that has been battered around London streets under emergency conditions for eleven years...can't be much fun! Not only working in it, but being a patient in it!
Chase Doerscher Chase Doerscher Tuesday, July 29, 2014 4:23:43 PM this reminds of a recent story of a vet having a heart attack in a veteran affairs clinic 100 or so meters away from the ER, that was quite a debate.... but I would think even if they should be changed, most here would know that protocols are protocols. no one said they are all perfect though but they exist for a reason. but in this case,...I don't necessarily support officers just throwing people in a squad car....for several reasons. if the officers thought that she would die if she didn't go right now im pretty sure that they would have considered taking her but being in severe pain doesn't make it life threatening,
Ian R Frankel Ian R Frankel Wednesday, July 30, 2014 4:39:30 AM 6 officers couldn't put her in a car and drive to the ER? What is the problem? Now everyone looks bad and it makes the news. Was it laziness or a union violation to take pts to the hospital in a police car.
George Yaworski George Yaworski Wednesday, July 30, 2014 8:04:42 AM Eh? The A&E was 200 meters away and six officers couldn't get her there after waiting a reasonable (3 hour is not reasonable) amount of time? Is there no common sense anymore?
Jesse Bell Jesse Bell Monday, August 04, 2014 6:48:54 PM There isn't a law that states an injured person HAS to be transported by ambulance.
Chase Doerscher Chase Doerscher Monday, August 04, 2014 7:55:08 PM this is about protocols not laws, this isn't about whether laws are being broken but risking law-suits and ones job.

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