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Home > Topics > EMS Management

Medics sent out to treat hiccups under new calls system

The private company handling non-emergency calls is sending out medics to treat things like earaches or sore throats

Wiltshire Times

WILTSHIRE, England — Paramedics in Wiltshire are continuing to be sent to inappropriate calls by the private company Harmoni, which is running the 111 non-emergency telephone line. Health bosses are so concerned that they are now considering alternative arrangements.

It was revealed last week that ambulance crews were being sent to patients with minor ailments such as earache and sore throats by call handlers working at Harmoni.

Full story: Medics sent out to treat hiccups under new calls system

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