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Home  >  EMS Topics  >  EMS Advocacy  >  Welcome to EMS
October 13, 2010
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The Ambulance Driver's Perspective
by Kelly Grayson

Welcome to EMS

It may not be the highest paying of professions, but you’ll be rewarded in other ways

Recently, I was asked by a colleague to write an introduction letter for her EMT class. I had read David Givot's excellent commencement speech for paramedic graduates, and I thought long and hard about what I wish someone had said to me on my first day of EMT class, before I even embarked on this career path. This is my answer.

Welcome to the profession whose entry-level practitioners — you, in a few months — rank 4th from the bottom in the Bureau of Labor Statistics salary rankings. The only people paid less than you are pre-school teachers, dishwashers and meatpackers. The guy riding on the back of the garbage truck, or holding a sign at a highway construction zone, makes more money than your EMT instructor. Likely, a lot more.

And none of those people are required to make life-or-death decisions. You will.

It is a profession where the line-of-duty death rate is comparable to firefighters and police officers. For those of you who aspire to flight paramedic status, that particular niche is by far the most dangerous profession in America — ahead of loggers, miners, and Alaska crab fisherman.

It is a profession whose divorce, suicide and substance abuse rates soar far higher than the general population. The average career expectancy of an EMT is five years.

Five years.

Some of you will go on to jobs in nursing or other healthcare fields. Those of you that don't move on to nursing or PA school will leave EMS with a career-ending back injury, or leave EMS healthy but not whole; jaded and cynical, your idealism burned away in the furnace-like reality of our profession, your faith in the innate goodness of man gone like so much ash and smoke up the chimney.

You'll be disrespected
You will be disrespected by patients and bystanders who don't know any better, and belittled by doctors and nurses who should. And many of you will endure the abuse for free labor, donating your services as volunteers.

So why do I tell you this? Well, they call it informed consent, a concept you'll learn about in the first few chapters of that EMT textbook you're carrying. Before you agree to the abuse you're about to suffer, it's only fair that you know what you're getting into.

And it's not what you think.

You will sift through broken glass and twisted metal, wade through urine and feces and vomit, weather heaping torrents of verbal abuse from the people you're trying to help, all for the prospect of a few dollars on payday, and perhaps…just perhaps…a show of gratitude now and again.

I'm here to tell you that what you've been promised is a lie, if only a little white one. When you're green and idealistic, the romance and thrill of EMS is powerful. All of us were adrenaline junkies at some point. Plus, there's a decent chance it might even get you laid. What's not to like?

You won't save that many lives
But you will soon discover the hidden truth, the one that drives most people out of our profession:

We don't save that many lives.

Lifesaving may be what we train for, but the opportunity to actually save someone comes all too rarely, and when it does present itself, the outcome depends more upon luck and timing than our skills. In my career, I've had my share of code saves. Some of them even made it out of the hospital alive. Others hung on just long enough for their families to tell them goodbye. I've made the critical diagnosis, gotten the tough airway, turned around the crashing asthmatic, and stabilized the shocky gangbanger with multiple unnatural holes in his person. I've needled chests, paced, defibrillated, and cardioverted, and given countless drugs.

But, other than a handful of exceptions, I can't state with any certainty that my actions were the difference between life and death. In that handful of exceptions, all but one or two were saved simply by applying the techniques that any John Q. Citizen with a basic first aid course could have done. Ask your instructor if you don't believe it's true. They'll tell you the same thing.

The reality of the profession
The reality of your profession isn't exciting rescues and cardiac arrest resuscitations twice a shift. Your reality will be dialysis transfers and people who can't poop. It will be toothaches at 3:00 am, and you'll have to maneuver your stretcher around five parked cars to get to the front door, and weave your way through five able-bodied drivers to get to the patient with a complaint so minor you can't believe they called 911 for it.

So why, if you're not going to save all that many lives, should you even bother?

You should bother because EMS is a calling. Even when you leave EMS, it never really leaves you. It's what Henry David Thoreau meant when he said, "Do what you love. Know your own bone; gnaw at it, bury it, unearth it, and gnaw it still."

You should bother because, even if we're not saving lives, what we do matters. It matters in ways unnoticed by us, to people you may not even remember tomorrow.

You should bother, because EMTs are privileged to play in life's great game. Too many unlucky people watch the action thunder by, stuck at a desk, or watching it on television at home.

You should bother, because it's the little things that matter. Most of your patients are ignorant of your skills. Few of them understand the technology you wielded so expertly. But they'll remember the smile you gave them, or the way you tucked the blanket in to ward away winter's chill, or the way you stood in the rain, getting drenched as you held the umbrella over them as your partner loaded them in the rig. They'll remember calm competence, and gentle speech.

They'll remember the joke you made to lighten the tension. They'll remember those things and more, and they'll remember your face long after you've forgotten theirs.

You'll be remembered
They'll remember you because, even though they were just another call to you, you were a major player in a defining event in their lives. They'll come up to you, years after the fact, and say, "I remember you. You take care of me when I had my heart attack."

And likely all you did was apply oxygen and take them to the hospital. Maybe you helped them with another dose of nitro or encouraged them to take an aspirin — really nothing they couldn't have done themselves. But you're the one they remembered, and you're the one they thanked.

You should bother, because in the tapestry of human existence, you get to contribute your own unique stitch. You get to make your mark in ways that cannot be quantified on a spreadsheet or a profit and loss statement. Not everyone gets to touch the life of another, but EMTs do.

You should bother, because when people are at their most vulnerable, they will invite you into their homes and tell you things they won't even tell their priest. And they'll expect you to make it better somehow. I'm not sure you understand now how profound an honor that is, but hopefully one day you will.

The question is, can you be worthy of that honor?

If you think so, then welcome to EMS. Do us proud.

About the author


Kelly Grayson, NREMT-P, CCEMT-P, is a critical care paramedic in Louisiana. He has spent the past 18 years as a field paramedic, critical care transport paramedic, field supervisor and educator. He is a former president of the Louisiana EMS Instructor Society and board member of the LA Association of Nationally Registered EMTs.

He is a frequent EMS conference speaker and contributor to various EMS training texts, and is the author of the popular blog A Day In the Life of an Ambulance Driver. The paperback version of Kelly's book is available at booksellers nationwide. You can follow him on Twitter (@AmboDriver) or Facebook (www.facebook.com/theambulancedriverfiles), or email him at kelly.grayson@ems1.com.

Comments
The comments below are member-generated and do not necessarily reflect the opinions of EMS1.com or its staff. If you cannot see comments, try disabling privacy and ad blocking plugins in your browser.
Chris A Cruzan Chris A Cruzan Saturday, March 10, 2012 12:03:37 PM A proud EMT for 36 years...and counting :)
Max Bringle Max Bringle Saturday, March 10, 2012 3:55:46 PM whad yu do. start saving folks when you were two?
Nabil Hajo Nabil Hajo Monday, March 12, 2012 7:50:38 AM Well said!
Nanette Tarter Nanette Tarter Monday, March 12, 2012 11:10:07 AM What a heartwarming letter. I have had many of cases, when a pt has told me (like stated in this letter) things he or she never even told there Priest. It has never left my mouth nor my heart. But I see so many EMT's joking, laughing, just making fun of what a person's request was, or what they have said & that my friend is a shame. When someone confides in you, take it like a new heart, take care of it, be grateful for it, Endure it, but do not share it....Thank you for sharing this wonderful letter….
Betty Lou Haessler Betty Lou Haessler Monday, March 12, 2012 2:46:41 PM Wow so much of this really is true and definately hits home for me. Except the 5 year thing I have been doing EMS for 40 years volunteer and the last 13 of those have also been as my full time job. Guess I am either the exception or just not smart enought to get the heck out.
Rich Bendel Rich Bendel Monday, March 12, 2012 5:26:26 PM I know the feeling......lol
Sarah Miles Burchill-Coleman Sarah Miles Burchill-Coleman Monday, March 12, 2012 7:57:17 PM Well said!
Jake Stein Jake Stein Tuesday, March 13, 2012 7:14:13 AM You've just disrespected all the other professions you mentioned but yet you believe an EMT with a 110 hour patch class automatically deserves respect and a high salary? Pre-school teachers - have you ever supervised 30 kids that age and tried to keep them safe? Garbage truck drivers - if it was a glamorous job, they wouldn't have to pay people to do it, they would volunteer every day like some EMTs. Have you ever picked up garbage in NYC in the middle of winter? Do you what is in garbage? Do you know how many road construction workers are killed each year holding that sign? From 2003 - 2007 there were 639 deaths to people working on road construction jobs. During that same period there were 8103 deaths in construction. Does that make you feel better now since they are paid more than an EMT instructor with a few months of training sitting in a classroom? As far as nurses and physicians, you come in with the attitude you are proposing that the world owes you something, you will not get much respect. If the EMTs before you came in with that attitude, you will not get much respect until you prove yourself. You should have more goals than just EMT if you want to make a difference for your career and providing for you family. You could also make a difference in the EMS profession if you stopped touting it as the cure all for all patient needs and started seeing it for what it is and its many limitations because it is just an ENTRY level job with very limited skills and education. Raise the education standards of the EMT and make it a career. The person at the toll booth can also leave a memorable impression on someone. Some of the qualities you spoke of should be in people of many different careers or jobs since they are just plain commonsense and kindness. You don't have to be an EMT or a Paramedic to possess those traits. Someone, who could even be a garbage truck driver, holding as injured person's hand while waiting for an EMT should not be belittled because they are not an EMT. Isn't it time EMS starts playing well with other professions instead of trying to prove it is better than all the rest just to make up for what is lacking in EMS that would improve professional standing? More education might also give some an appreciation for all of the other team players who make up an EMS system. You might also learn respect is much more than just a cool skill or a patch.
Jim Varker Jim Varker Tuesday, March 13, 2012 8:16:33 AM I've added a couple of stitches.
Maggie Ann Swiger Maggie Ann Swiger Thursday, July 19, 2012 3:23:29 PM Love this!
Mandy Sifford Mandy Sifford Wednesday, July 25, 2012 9:25:37 PM SO using this to introduce my students to EMS on the first day of my next EMT-B class!
Chad M Morey Chad M Morey Tuesday, October 09, 2012 7:36:27 AM this is so true.
Bob Kellow Bob Kellow Monday, October 29, 2012 6:22:37 AM Kelly, you forgot to mention that throughout their careers they'll be surrounded by serial complainers, who can't manage even the more mundane elements of their lives because they feel so put upon by the rest of society. The term "they" will be redefined to mean the ubiquitous and mostly imaginary villans that conspire to stave them away from the life's rewards, to which they are so richly entitled. It's a belly-acher's paradise. Welcome!
Taryn Butler Taryn Butler Tuesday, October 30, 2012 12:17:47 PM On the first night of class, our instructor told us: "Don't come here for the glory. There is no glory. Your family and friends won't understand your addiction to this line of work, or why you jump up and run in the middle of supper, or why on your anniversary you split when the tones went off, or why you never showed up to your own bday party. If you are married, you will most likely be getting a divorce. If you have a gf/bf, you will probably break up before you even get out of this class. You will lose friends and family because all they will see is how you put everyone else before them. If you think you can handle that, welcome to EMS, if not, there's the door." Those were not his exact words, but pretty Damn close. And a little over ten years later I can say, I have lived every line of it!
Jean Forti Jean Forti Tuesday, October 30, 2012 5:29:31 PM I am so proud of the job you do. You have stuck with it and continue to do wwell. You might be little, lol but I would want you on my team.
Richard Thomas Langendoerfer Richard Thomas Langendoerfer Wednesday, November 21, 2012 9:35:06 PM I'm one person that has been rushed to the hospital several times. And when you come around and see
Richard Thomas Langendoerfer Richard Thomas Langendoerfer Wednesday, November 21, 2012 9:42:20 PM an EMS by your side, there is some what of a feeling that your going to be ok. That feeling is worth a billion thank you. My hat is of for all the EMS people that strive to save your life, even if you are a stranger. God bless our EMS in Candor, NY and Owego,NY.
Richard Thomas Langendoerfer Richard Thomas Langendoerfer Wednesday, November 21, 2012 9:44:51 PM And everywhere there are EMS.
Kris Carrico Tingley Kris Carrico Tingley Wednesday, February 06, 2013 11:33:03 AM Very well said!
Tom E Washburn Tom E Washburn Wednesday, February 06, 2013 12:02:26 PM Not been in it too long YET but definitely see this to be so true and am a life long member, volunteer, paid on call or career.
Melissa D. Frye Melissa D. Frye Friday, April 19, 2013 1:30:00 PM This is so true. But, the worst thing about this little speech is that in an attempt to prepare folks for the mental stress this job will bring, we basically say, "cowboy up!" This is not a real way to encourage people to talk about the trauma they will work with every day, and the toll this will take on their lives. Emergency service work has some of the highest divorce, substance abuse, PTSD, and suicide rates of any job and we need to really address how we treat each other and how deal with this day to day stress! Teach the new kids some real coping skills! Encourage your organization to offer or contract counseling services, provide art classes, or family inclusion activities. And for those that have to leave the service, what kind of after service care is for them? Should there be something like the VA for them? Should they be eligible for VA benefits? Isn't this serving my country? It may be within the community but it is still serving my country. If some one has to leave for an injury and is not able to work or start a new career, what happens to them? When they have given up their family, spouse, and hobbies for the unit, what do they do when they can't get on a truck? We need to take better care of our own, even the ones who've turned the sirens off.

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