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Dispatcher Search Results

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Off-duty 911 dispatcher finds missing Pa. toddler

- 03/25/2015

By Mollie Durkin The York Dispatch YORK COUNTY, Pa. — One York County 911 dispatcher was at the right place at the right time on Saturday. Maria Cataldo, 2, of Dallastown was reported ...


Listen: 911 call from woman whose fetus was cut from womb

- 03/23/2015

Colo. dispatcher receives call from the victim that had been lured to the attacker's home with a Craigslist ad for baby clothing


Listen: 911 call from woman whose fetus was cut from womb

- 03/23/2015

LONGMONT, Colo. — In the 911 call from Michelle Wilkins, who had her 7-month-old fetus cut from her abdomen, dispatcher Beth Kemper gathers important information and stays on the phone ...


Mass. dispatchers successful at silent 911 call procedures

- 03/17/2015

Dispatchers are trained to communicate with callers unable to speak; the program has gained attention thanks to social media


Mass. dispatchers successful at silent 911 call procedures

- 03/17/2015

PITTSFIELD, Mass. — Dispatchers across Massachusetts have had success implementing the state’s silent 911 call procedure, which is gaining attention thanks to social media. Dispatchers ...


How dispatchers should handle chemical suicide calls

- 03/11/2015

This dispatcher chemical suicide specialized call type video provides the necessary training in preparing you to handle the high priority/specialized call types that do not happen everyday.


How dispatchers should handle active shooter calls

- 03/11/2015

This dispatcher active shooter specialized call type video provides the necessary training in preparing you to handle the high priority/specialized call types that do not happen every day.


How dispatchers should handle bomb threat calls

- 03/10/2015

This dispatcher bomb threat specialized call type video provides the necessary training in preparing you to handle the high priority/specialized call types that do not happen everyday.


911 dispatchers use treadmills while taking calls

- 03/04/2015

The dispatchers are part of a study on the effects of reaction, mood, and health while using treadmills; 1 dispatcher walks 10 miles during her shift


911 dispatchers use treadmills while taking calls

- 03/04/2015

BEAVERTON, Ore. — Emergency dispatchers are testing the use of treadmills at their 911 call center workstations. Dispatchers started using treadmills at their workstations on a voluntary ...


'Stop whining' dispatcher gone from Md. dept.

- 02/26/2015

The Associated Press ANNAPOLIS, Md. — A 911 dispatcher who told a 13-year-old girl to "stop whining" as her father lay dying in a hit-and-run crash on a Maryland highway is ...


EMS1 Hero of the Week: Dispatcher saves baby’s life by breaking protocol

- 02/06/2015

“I’m not gonna let you lose him.” Those were the words 911 dispatcher Tim Webb said to a frantic grandmother whose 9-month-old grandson suffered a seizure and stopped breathing. Webb ...


Listen: 911 call of woman saving Toledo mayor

- 02/05/2015

Scroll to the five-minute mark to hear dispatchers give the woman CPR instructions


Kindness, reassurance to every patient builds EMS heroes

- 02/05/2015

Most of us in emergency services know that our work is full of the mundane, oddball happenings, a lot of gallows humor, and occasionally moments of pure heroism. Those heroic events come in ...


Dispatcher: 'Stop whining' to girl who's father was fatally struck on highway

- 02/05/2015

The dispatcher has been reassigned for his choice of words to a teenage daughter who called 911 to report her father and his fiance were hit by a car while changing a flat tire


Today's Top Stories

Tuesday, March 31, 2015

Line-Of-Duty Deaths

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Kelly Grayson

The Ambulance Driver's Perspective

Forming a strategic plan for your agency’s future is the easy part; the hard part is getting the people...