SPRINGFIELD, Tenn. — Two hospitals in Springfield are implementing software upgrades after a woman with congestive heart failure waited 37 minutes for an ambulance in December.
The health ...
The Associated Press
DAYTONA BEACH, Fla. — A Daytona Beach father beat an 18-year-old man unconscious after finding him sexually abusing his 11-year-old son early Friday morning, police ...
By Cynthia Sewell
The Idaho Statesman
ADA COUNTY, Idaho — In a sense, 911 dispatchers are the first first-responders. They are the initial point of contact during an emergency, and ...
The Associated Press
PASADENA, Calif. — Police are praising a dispatcher and crisis negotiator for persuading a gunman to surrender after he allegedly shot and killed three people in ...
By Marisa Lagos
The San Francisco Chronicle
SAN FRANCISCO — A man loses a finger near Pier 33 and waits 40 minutes for an ambulance to take him to the hospital.
Firefighters spend ...
This article about a father rushing his child to an emergency department because he believed an ambulance would not be able to find their location in the countryside serves as a stark reminder ...
Her training came into play when she realized the 911 call was from her husband; the couple's baby boy had swallowed a metal washer
By Eric Vodden
MARYSVILLE, Calif. — Former Marysville police dispatcher Britney Melchor realized pretty quickly that the 911 call coming in for a choking child was going ...
By Mark Gomez
San Jose Mercury News
SAN JOSE, Calif. — "Ma'am, are you OK?"
Valley Transportation Authority bus driver Janell Rubbo had a feeling she knew the answer, ...
Because the dispatcher insisted on an address, the father wasn’t sure if an ambulance was coming; he left by the time one arrived
RICHMOND, Mo. — A father drove his 1-year-old son who stopped breathing to the hospital after confusion during a 911 call over whether an ambulance was actually on its way.
The father, ...
Streamlining and simplifying 911 dispatch equipment will help dispatchers manage their increasing and more complex workload
By Mark Cranmore, Contributor
They are the first point of contact to receive and respond to an emergency 911 call, and for many of them, those calls are coming in faster and more frequently ...
If you’ve been in the business for any length of time, you probably have a story that could come straight out of “Ripley’s Believe it or Not” file.
Indeed, I have evaluated ...
Today's Top Stories
Wednesday, July 23, 2014
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The Art of EMS
We can't wish calls that test our mettle into or out of existence; we can only better prepare for...