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911 dispatchers remember agonizing Hurricane Katrina calls

- 08/29/2015

By Mark Strassmann CBS NEW ORLEANS — This weekend marks the 10th anniversary of Katrina. For many who survived the ordeal, the visuals of that day are etched in their memory. But for ...


911 dispatchers remember agonizing Hurricane Katrina calls

- 08/28/2015

For the dispatchers it's the sound of fear turning into panic that has been impossible to forget.


Ex-dispatcher who hung up on 911 caller has license revoked

- 08/28/2015

Associated Press ALBUQUERQUE, N.M. — New Mexico health officials have revoked the license of a former 911 dispatcher who hung up on a teenager who was trying to help a 17-year-old shooting ...


Ex-dispatcher who hung up on 911 caller has license revoked

- 08/28/2015

The former dispatcher hung up on a teenager who was trying to help a 17-year-old shooting victim who later died


Dispatcher accused of hanging up on Spanish-speaking callers

- 08/10/2015

The Mass. dispatcher is on paid leave during an investigation after one person who may have needed help never called back


Dispatcher accused of hanging up on Spanish-speaking callers

- 08/10/2015

The Associated Press LAWRENCE, Mass. — Officials say a Massachusetts 911 dispatcher is under investigation for hanging up on several callers who did not speak English. WBZ-TV reports ...


911 dispatcher: ‘We’re short on medics’

- 08/07/2015

A unit was never sent after a man passed out at an Indiana gym


911 dispatcher: ‘We’re short on medics’

- 08/07/2015

GARY, Ind. — A 911 dispatcher has been disciplined after telling a caller there were not enough emergency responders available and it was “going to be a minute.” The incident ...


Dispatcher to 911 caller helping gunshot victim: 'Deal with it yourself'

- 07/28/2015

Matthew Sanchez was removed from his position at the dispatch center and reassigned after officials became aware of the conversation


Dispatcher to 911 caller helping gunshot victim: 'Deal with it yourself'

- 07/28/2015

Albuquerque Journal ALBUQUERQUE, N.M. — An Albuquerque Fire Department dispatcher who was speaking to caller in the moments after a 17-year-old Manzano High School athlete was shot and ...


Listen: Daughter makes final radio call for her flight medic dad

- 06/21/2015

INDIANAPOLIS — A dispatcher had the honor of delivering the final radio call for her flight medic father, who retired after 40 years in EMS, WTHR reports. West Lafayette Flight Medic ...


Daughter makes final radio call for her flight medic dad

- 06/19/2015

Flight Medic Jim Hall retired after 40 years in EMS, and his daughter, a dispatcher, had the honor of making his final call


Man brags to 911 dispatcher about his big muscles

- 06/08/2015

By Christal Hayes Orlando Sentinel FRUITLAND PARK, Fla. — A man was arrested after he allegedly hit on a 911 dispatcher and told her about his big muscles, authorities said. Eduardo ...


Texas dispatcher robbed at gunpoint by stranded motorist

- 06/08/2015

Driving home from work the MedStar dispatcher offered a ride to a stranded motorist who then ordered him to make an ATM withdrawal


Texas dispatcher robbed at gunpoint by stranded motorist

- 06/08/2015

By Tim Ciesco NBCDFW FORT WORTH, Texas — MedStar says one of its dispatchers is lucky to be alive after a man robbed him at gunpoint early Saturday morning. It happened at around ...


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