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Communications / Dispatch Articles

CBC News ONTARIO — Tim Hortons has found itself in the midst of a controversy after a teen suffering from an asthma attack asked to use the phone to call for help, but was ...
Facility defended its nurse, saying she had followed policy in dealing with the 87-year-old woman ...
Dispatcher Tracey Halvorson pleaded for the nurse to perform CPR ...
LA Times BAKERSFIELD, Calif. — Bakersfield fire dispatcher Tracey Halvorson pleaded with the woman on the other end of the line, begging her to start CPR on an elderly woman ...
UPI TORONTO — An elderly Toronto woman died after seven ambulances dispatched to her home were diverted to other calls deemed higher priorities, records show. The Canadian ...
Los Angeles Fire Department will soon begin using an application called PulsePoint ...
Having been at the epicenter of an active shooter incident earlier this year, Aurora, Colo. Fire Chief Mike Garcia understands Newtown's hurt. ...
Colleen McCarthy The Courier BLUFFTON, Ohio — Bluffton Police Chief Rick Skilliter told Village Council on Monday he believes a free public alert system saved an elderly ...
By Richard Peace The Evening Star SUFFOLK, England — Ambulance staff are today launching a new campaign to help educate the public about how 999 calls are handled. The Right ...
By Robbyn Mitchell Tampa Bay Times TAMPA, Fla. — A woman gives birth in a car on a shoulder of the interstate. She and the infant are fine. The tip of Catelyn Crossley's ...
Citizens need to have an active role in being prepared and advising emergency responders in advance of their needs ...
Future public safety communications will take advantage of those ubiquitous cell phone towers ...
The opportunities 4G presents allow agencies to move forward from outdated technologies and concepts toward new user-friendly, efficient and interoperable communications ...
Best practices include the strategic application of wireless communication systems to improve response capabilities and safety ...
Cash-strapped agencies can do more with less by leveraging the communications tools they already have and taking advantage of free or low-cost software applications ...
By Cheryl Caswell The Charleston Daily Mail CHARLESTON, W.Va. — A message board at the Kanawha County 911 operations center proclaims "communications status: It's ...
Ride to emergency department is not always solution to issues 'frequent flyers' face, yet we have few alternatives to implement ...
According to the LAFD, dispatchers cannot simply send units to a particular call, even if it is obvious from the caller that serious help is needed immediately ...
By Denise Crosby Chicago Sun-Times AURORA, Ill. — Jill Schmidt, an emergency dispatcher who has worked at the Aurora Police Department for 24 years, said she had "never ...
Mom said she was transferred, put on hold and told 'they couldn't find the EMS for my son' ...