John Becknell, PhD, is a partner in the consulting firm SafeTech Solutions, LLP. John works with individuals, organizations and communities in leadership development, organizational assessment, strategic planning and employee engagement. John has been involved in emergency services and healthcare for 35 years and co-directs the EMS Leadership Academy. John is the founding publisher of Best Practices in Emergency Services and the former editor-in-chief of The Journal of Emergency Medical Services (JEMS). Contact John at firstname.lastname@example.org.